Podcast Episodes

Black Friday is Every Day

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Episode 422

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Are the days of product hype, Black Friday rushes, and format innovation behind us? Phillip, Brian, and Alicia hold Shoptalk Fall conversations to the light of agentic culture and predict an increasi…

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Published on 2 months, 2 weeks ago

The 2030 Commerce Leader is a Cross-Functional Orchestrator

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Episode 421

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Digital Shelf Institute’s Lauren Livak Gilbert joins us in the future: By 2030, successful commerce professionals will function as orchestrators rather than specialists. This transformation requires …

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Published on 2 months, 3 weeks ago

HigherDOSE and The Science of Feeling Good

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Episode 420

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Ingrid Millman Cordy returns to Future Commerce after her transition from Nestle Health Science to Chief Marketing Officer at HigherDose, where she's transforming infrared therapy and biohacking tech…

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Published on 2 months, 3 weeks ago

When Algorithms Shop: How to Sell At the Speed of Culture

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Episode 419

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While everyone obsesses over AI shopping assistants, the real commerce transformation is happening in other spaces. Steve Norris from Logicbroker unpacks how Gen Alpha's $67 weekly spending habits, R…

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Published on 3 months ago

The Sports Brand's Guide to Fandom

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Episode 418

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Klaviyo has become the de facto personal CRM for eCommerce. Ben Jackson, Managing Director for EMEA, joins us to unpack how brands move beyond campaign calendars into relationship-building at scale. …

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Published on 3 months, 1 week ago

The Sociology of Anthropologie

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Episode 417

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In a retail landscape obsessed with speed and conversion, Anthropologie has mastered something far more elusive: cultural alchemy. How do you transform a fleeting TikTok trend into a cross-category e…

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Published on 3 months, 2 weeks ago

*TEASER* Skechers Goes Gooner

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Get ad-free episodes and bonus content, including the full recording of this podcast, by joining Future Commerce+ at futurecommerce.com/plus

🆕 Access to our newest analysis feature for members, Field …

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Published on 3 months, 2 weeks ago

What Makes Stores Worth Visiting?

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Episode 416

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Retail realist Kate Fannin joins Future Commerce to explore how today’s leading brands are redefining the store experience. Spearheading Field Notes, Kate is analyzing in-store experiences at SKIMS, …

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Published on 3 months, 3 weeks ago

How Knix Leverages Authenticity in a Post-DTC World

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Episode 415

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Nicole Tapscott, Chief Commercial Officer at Knix, dissects the anatomy of category disruption in an era where authenticity trumps algorithms. Drawing from two decades of scaling high-growth consumer…

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Published on 4 months ago

[STEP BY STEP] Beyond the Store Floor: Designing Omnichannel Loyalty from the Inside Out

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In luxury resale, customer relationships can span decades as buyers become sellers and vice versa. Geronimo Chala, Chief Client Officer at Rebag, explains how the brand has evolved from a simple buyo…

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Published on 4 months ago