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“Decoding” the Gartner Magic Quadrant
Episode 327
We love a good chart, and every year, Gartner provides us with one that gets a *lot* of buzz. In this episode, Aaron Sheehan joins Phillip to unpack …
2 years, 5 months ago
Constraints and Limitations
Episode 326
Phillip and Brian discuss current events and news in the eCommerce space, Phillip reveals how he likes long walks with ChatGPT, and what if Brian was…
2 years, 5 months ago
Maximizing Competitive Intelligence
Episode 325
This week we dive into competitive intelligence: what are your rivals up to, and how does it affect you as a brand leader? Josh Wilson, CEO of Partic…
2 years, 5 months ago
Commerce is Counterculture? The Rise of the Critic Class
This season on VISIONS will explore the content of VISIONS: Volume IV by Future Commerce. VISIONS is an audio-visual Annual Trends report that examin…
2 years, 5 months ago
"I Do Not Consent to Your Livestream" - Rapid AI Adoption and Its Effects on Commerce
Episode 324
With AI-generated content becoming so prevalent, it’s sometimes harder to tell what is real and what is fake. How does this change the way people inv…
2 years, 5 months ago
The Lover’s Drive
The Lover is brave enough to go against convention, driven by the need to connect with another. They are positive and courageous, bringing out the be…
2 years, 5 months ago
![[DECODED] Great Products Begin with Customer Service: Redefining CX Across Industries](https://image.simplecastcdn.com/images/b9ead544-2cc7-4d27-b40b-3092b4401fd6/d972da0a-ba8e-4cde-9a55-7becfa4244c9/3000x3000/future-commerce-decoded-episode-4-square.jpg?aid=rss_feed)
[DECODED] Great Products Begin with Customer Service: Redefining CX Across Industries
This season on "Decoded," presented by BigCommerce, we'll delve into the intricate processes behind successful brands. Discover how they conceptualiz…
2 years, 5 months ago
"An Editor-in-Chief" for Commerce"
Episode 323
What happens when your personal fulfillment is overshadowed by tech advancements and rapid business growth? Thomas McCutchen shares his journey of fi…
2 years, 6 months ago
Frequent Flier Free-Agency
Episode 322
Phillip and Brian look at loyalty programs including Delta’s, which may turn Brian into a United or an Alaska guy, recap some compelling highlights f…
2 years, 6 months ago
The Daring Creator
The Creator naturally tears down and rebuilds, moving toward positive change. A tenacious visionary and a dreamer who pursues their goals with unwave…
2 years, 6 months ago