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P3 AI Mini Series: From Demo to Daily Use: How to Make AI Actually Work Inside a Dealership — with Joshua Bagley, Head of After Sales at Matador AI
P3 AI Mini Series: From Demo to Daily Use: How to Make AI Actually Work Inside a Dealership — with Joshua Bagley, Head of After Sales at Matador AI

Season 30 Episode 3

We all love a shiny new tech demo—but what happens after the install?

In Part 3 of our AI mini-series with Matador AI, Jen sits down with Joshua Bagl…

11 months ago

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P2 AI Mini Series: From GM to Dealer Advisory Board Member: How AI Is Changing the Way Dealerships Operate
P2 AI Mini Series: From GM to Dealer Advisory Board Member: How AI Is Changing the Way Dealerships Operate

Season 30 Episode 2

Not every day do you meet someone who's worked their way from the sales floor to the GM's office — and now sits on the advisory board for an AI compa…

11 months ago

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P1 AI Mini Series: How to Collab with AI in Your Dealership with Kevin Esmezyan, Matador AI
P1 AI Mini Series: How to Collab with AI in Your Dealership with Kevin Esmezyan, Matador AI

Season 30 Episode 1

AI isn't here to replace humans—it's here to amplify them. In this first episode of our new mini-series with Matador AI, Jen sits down with Kevin Esm…

11 months ago

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Ep5 Internet Sales Series: Stop Sending Boring Emails! Level Up Your Video Game!
Ep5 Internet Sales Series: Stop Sending Boring Emails! Level Up Your Video Game!

Season 29 Episode 10

Emails alone won't cut it anymore. In this episode of Dealer Talk with Jen Suzuki, we dive into how to leverage video to boost responses, engage lead…

11 months ago

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Ep4 Internet Sales Series | Stop Being Transactional: Connect, Build Trust, Sell More
Ep4 Internet Sales Series | Stop Being Transactional: Connect, Build Trust, Sell More

Season 29 Episode 9

Are you still saying, "What I'd like to do is get you down here…"? That old-school, transactional approach is dead. In this episode of Dealer Talk wi…

11 months, 1 week ago

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Ep3 Internet Sales Series | The 3-Step Framework to Convert Internet Leads Into Appointments
Ep3 Internet Sales Series | The 3-Step Framework to Convert Internet Leads Into Appointments

Season 29 Episode 8

So many people avoid calling internet leads — and it's not fear, it's lack of process. In this episode of Dealer Talk with Jen Suzuki, I break down m…

11 months, 1 week ago

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Ep2 Internet Sales Series | Aggressive 72-Hour Internet Lead Follow-Up Strategy
Ep2 Internet Sales Series | Aggressive 72-Hour Internet Lead Follow-Up Strategy

Season 29 Episode 7

Unlock the secrets to mastering internet lead follow-up with Jen Suzuki! In this episode of Dealer Talk with Jen Suzuki, Jen dives deep into her aggr…

11 months, 2 weeks ago

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Ep1 Internet Sales Series | Stop Sounding Basic! Level Up Your Phone Game with Jen Suzuki
Ep1 Internet Sales Series | Stop Sounding Basic! Level Up Your Phone Game with Jen Suzuki

Season 29 Episode 6

In this solo episode, Jen Suzuki kicks off her new Sales Series with the energy, insight, and strategy that'll transform your phone calls into conver…

11 months, 2 weeks ago

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Leadership That Sells Cars: How Raul Gomila Took City Kia to #3 in the Nation
Leadership That Sells Cars: How Raul Gomila Took City Kia to #3 in the Nation

Season 29 Episode 5

Get ready to meet Raul Gomila, General Manager of City Kia of Greater Orlando, and one of the highest-performing dealership leaders in the nation!

…

11 months, 3 weeks ago

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Ep. 8 2.0 MPI Follow-Up Calls: Turning Conversations into Approvals
Ep. 8 2.0 MPI Follow-Up Calls: Turning Conversations into Approvals

Season 29 Episode 4

In this episode of Dealer Talk with Jen Suzuki, I break down how to take everything from the previous service advisor lessons — warm greetings, Job-R…

11 months, 3 weeks ago

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