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Managers Mini-Series: How Leaders Teach Objection Handling That Sticks— Episode 4
Season 31 Episode 2
Part 4 of Jen Suzuki's 4-part mini-series gives managers a simple, repeatable structure for teaching one of the most stressful skills in sales: handl…
9 months, 3 weeks ago
Managers Mini-Series: Explain Value Better by Coaching for Service Approvals— Episode 3
Season 31 Episode 1
Part 3 of Jen Suzuki's 4-part manager mini-series goes deep into one of the most profitable coaching skills in the dealership: teaching teams how to …
9 months, 3 weeks ago
Managers Mini-Series: Lead Strong by Coaching Your Team to Dominate the First 3 Minutes— Episode 2
Season 30 Episode 10
Part 2 of Jen Suzuki's 4-part mini-series for dealership leaders drills into the single most important window of any customer interaction — the first…
9 months, 3 weeks ago
Managers Mini-Series: Level Up Daily with Fast Coaching for Dealership Managers — Episode 1
Season 30 Episode 9
Part 1 of Jen Suzuki's 4-part mini-series for dealership leaders: a fast, repeatable coaching framework to level up your team one short session at a …
9 months, 4 weeks ago
How Elite Dealers Are Pulling Ahead: Bill Camastro on AI, People, and Performance!
Season 30 Episode 8
In this episode of Dealer Talk with Jen Suzuki, Jen sits down with Bill Camastro, dealer partner at Gold Coast Cadillac and Jersey, to explore the in…
10 months ago
How to Build a Team That Loves Working With You (Not For You) with Clint Pulver!
Season 30 Episode 7
What makes people stay… and what makes them walk out the door?
In this episode, Jen sits down with Clint Pulver — Emmy Award–winning speaker, author…
10 months, 1 week ago
Inside CDK's Data: What's Really Holding Service Departments Back With Kim Saylor!
Season 30 Episode 6
What's really happening inside dealership service departments?
In this episode, Jen sits down with Kim Saylor, Senior Director of Fixed Ops Product M…
10 months, 2 weeks ago
Voice AI Is Exploding in Automotive: The New Era with Rich Sands, CEO of Stella
Season 30 Episode 5
Wake up — it's here. Conversational AI has officially arrived in automotive, and it's transforming dealership operations faster than anyone expected.…
10 months, 2 weeks ago
Ep6 Internet Sales Series: Work Smarter, Not Harder! AI Strategies for Dealership Teams
Season 29 Episode 11
AI is no longer optional—it's a must-have tool for every salesperson, service advisor, and dealership professional. In this episode of Dealer Talk wi…
10 months, 3 weeks ago
P4 AI Mini Series: Sales & Service are Leading the AI Shift Inside Dealerships — with Carla Ksonzek, Head of Sales at Matador AI
Season 30 Episode 4
AI is changing the way dealerships connect, communicate, and compete!
In Part 4 of our Matador AI mini-series, Jen sits down with Carla Ksonzek, Head…
11 months ago