Podcast Episodes

Billboards for Home Service Businesses: When They Work (and When They’re a Waste)

Season 1 Episode 292

Are Billboards Worth It for Home Service Businesses? (Or Just an Expensive Ego Boost?)

Billboards can feel like a milestone for a growing home service…

3 months, 1 week ago

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How to Hire a GM or Operator for Your Home Service Business

Season 1 Episode 291

How to Hire a GM or Operator for Your Home Service Business (and Avoid a $100K Hiring Mistake)

Scaling past $10M can expose a brutal truth: the leader…

3 months, 2 weeks ago

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The One Hire That Unlocks Growth

Season 1 Episode 290

If you’ve ever felt stuck because your business outgrew your leadership team — or rushed a key hire just to relieve the pressure — this episode is fo…

3 months, 2 weeks ago

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Our Biggest Business Failures (And What They Cost Us)

Season 1 Episode 289

Every home service operator has a failure story.

In this episode of Owned and Operated, John Wilson sits down with Jack Carr (CEO of Rapid Plumbing, H…

3 months, 3 weeks ago

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HVAC vs. Security: If You Had $5M, Where Would You Invest?

Season 1 Episode 288

If someone handed you $5 million… would you buy an HVAC business or a security/alarm business?

In this episode of Owned and Operated, John Wilson is j…

3 months, 3 weeks ago

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How to Fire Employees Fairly (Without Ruining Your Culture)

Season 1 Episode 287

Firing employees is one of the worst parts of owning a home service business — and the bigger you get, the more often it happens.

In this episode of O…

4 months ago

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Is Direct Mail Back? The 2026 Growth Strategy for Service Businesses

Season 1 Episode 286

Is direct mail actually back in 2026 — or is it a dinosaur channel that should stay extinct?

In this episode of Owned and Operated, John Wilson sits d…

4 months ago

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Why We Stopped Buying Service Vans — And You Should Too

Season 1 Episode 285

Should Home Service Companies Stop Buying Vans?

In this episode of Owned and Operated, John Wilson is joined by Nashville operator Jack Carr to break …

4 months, 1 week ago

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Google PPC Isn’t Dead — You’re Just Running It Wrong

Season 1 Episode 284

Does Google PPC still work for home service businesses—or is it just an expensive mistake?

In this Clicks to Calls episode of Owned and Operated, John…

4 months, 1 week ago

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How to Scale to $100M Without Breaking Your Business

Season 1 Episode 283

How do you keep growing fast without breaking your business?

In this Owned and Operated supercut, John Wilson pulls together his favorite moments from…

4 months, 2 weeks ago

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