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#328: Composable platforms and the ecommerce customer experience with Filippo Conforti, Founder & CEO of Commerce Layer
Season 2 Episode 328
Today we’re going to talk about modern ecommerce, and how composable platforms offer brands the ability to deliver a more unified customer experience…
3 years, 4 months ago
#327: Public art and the future of work with Angela Anderson Adams, Arlington Economic Development
Season 2 Episode 327
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
3 years, 4 months ago
#326: The shared goal of customer centricity, with Amanda Ono, CHRO at Kroll
Season 2 Episode 326
Today we’re going to talk about customer centricity as a shared goal among leaders and employees.
To help me discuss this topic, I’d like to welcome A…
3 years, 4 months ago
#325: Employee Experience in Tough Economic Times with Anne Jacoby, Spring Street Solutions
Season 2 Episode 325
Today we’re going to talk about maintaining a great employee experience during tough economic times, and maintaining morale when teams are stretched …
3 years, 4 months ago
#324: Personalized content delivery and customer lifetime value with John Thomas, Chief Strategy Officer, Relay Network
Season 2 Episode 324
Today we’re going to talk about personalized content delivery and how it helps brands create more valuable and longer lasting customer relationships.…
3 years, 4 months ago
#323: Automation in the workplace with Shawn Herring, CMO, airSlate
Season 2 Episode 323
Today we’re going to talk about the role of automation in the workplace, and how a hybrid work environment can provide both challenges and opportunit…
3 years, 4 months ago
#322: Life beyond third party cookies with Jascha Kaykas-Wolff, President at Lytics
Season 2 Episode 322
Leading customer data platform company Lytics recently released a white paper called “Life After the Third-Party Cookie” which discusses what a world…
3 years, 4 months ago
#321: Successful design processes with Amrita Mathur, VP of Marketing at Superside
Season 2 Episode 321
Today we’re going to talk about successful design and the process used to get great design results.
To help me discuss this topic, I’d like to welcome…
3 years, 4 months ago
#320: Using prediction to improve CX, with Andy Rossmeissl, Faraday
Season 2 Episode 320
Today we’re going to talk about using prediction to improve the customer experience.
To help me discuss this topic, I’d like to welcome Andy Rossmeiss…
3 years, 4 months ago
#319: CDPs and a First-Party Data Strategy with Jaina Baumgartner, RDA
Season 2 Episode 319
Customer Data Platforms, or CDPs, provide companies with the ability to tie their customer information from a multitude of sources and types of behav…
3 years, 4 months ago