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Adobe CMO Enterprise Rachel Thornton on agents as customers
Season 8 Episode 899
What happens when the thing evaluating your brand isn't a person — but an agent shopping on their behalf, one that doesn't respond to a great story a…
1 day, 2 hours ago
Shopback's Carolina Paradas on how retailers are shifting their channel strategies with cashback
Season 8 Episode 864
What if the most valuable customer acquisition channel you're ignoring is the one you’ve always written off as just a discount tool?
Agility requires …
1 day, 2 hours ago
COLIBRIX ONE CMO Alexandra Westfal on building a brand that builds trust and growth
Season 8 Episode 865
When digital payments can feel like a commoditized utility, how do you build a brand that’s seen not just as a processor, but as a strategic partner?…
1 day, 3 hours ago
Taelor CEO Anya Cheng on AI, fashion, and sustainability
Season 8 Episode 898
In an era where personalization is king, can a brand truly be sustainable, or are we just using new technology to fuel the same old consumption patte…
2 days, 12 hours ago
Cyara CEO Sushil Kumar on finding the right balance of AI in your CX
Season 8 Episode 897
What if your biggest CX innovation is also your biggest source of customer churn?
Agility requires a clear-eyed view of both the promise and the peril…
4 days, 12 hours ago
Georgia-Pacific's Jason Ippen on the intersection of brand creativity and AI
Season 8 Episode 896
"As algorithms and AI increasingly automate the ""what"" and the ""how"" of marketing, what is the enduring value of human creativity, and how do we …
6 days, 7 hours ago
Infolinks CEO Bob Regular on getting ad tech to work better for brands
Season 8 Episode 895
In a world obsessed with optimizing the ad tech supply chain, what if the focus on 'shorter' paths is a complete misdirection from building 'smarter'…
1 week, 2 days ago
MERGE CEO Stephanie Trunzo on keeping essential human elements during your AI transformation
Season 8 Episode 894
In the race to implement AI for operational efficiency, are we accidentally designing the essential human elements of creativity, judgment, and trust…
1 week, 3 days ago
Onfire CEO Tal Peretz on AI that actually drives revenue
Season 8 Episode 893
In the push to integrate AI into go-to-market strategies, are we optimizing for activity or for intelligence?
Agility requires not just adopting new t…
1 week, 4 days ago
Lou Carbone on a new understanding of brand
Season 8 Episode 892
If a brand is no longer what a company says it is, but the sum of every experience a customer has, what does that mean for the marketing department's…
1 week, 6 days ago