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#369: Marketing Hiring Myths with Sue Keith, Ceres Talent
Season 2 Episode 369
In this special episode, brought to you by Ceres Talent, a marketing staffing agency run by modern-day marketing matchmakers, we’re going to talk abo…
3 years, 1 month ago
#368: What Exactly is Good CX? with Ginger Conlon, Genesys
Season 2 Episode 368
The state of customer experience is continually changing, as brands increasingly compete based on the experience they can deliver to their customers …
3 years, 1 month ago
#367: Professional Services and the Customer Experience Part 1, with Ryan Suydam, ClientSavvy
Season 2 Episode 367
I am here in Durham North Carolina at the 2023 CXPS - that’s Client Experience for Professional Services - Conference. Today we’re going to talk abou…
3 years, 1 month ago
#366: Intrapreneurship and global growth with Alex Ghiculescu and Beau Grzanich, Workforce.com
Season 2 Episode 366
In this episode, Adam Chen interviews two change agents at Workforce.com, a leading workforce management software which manages scheduling, time & at…
3 years, 1 month ago
#365: Building a customer-centered digital consultancy with Chad Solomonson, RDA
Season 2 Episode 365
Welcome to a special episode brought to you by RDA and Sitecore.
Today we’re going to talk about improving the customer experience that professional s…
3 years, 1 month ago
#364: AI and Automation in the Financial Sector with Joe Robinson, Hummingbird
Season 2 Episode 364
Today we’re going to talk about how AI and automation can help financial organization fight fraud, bias, and create better and safer customer experie…
3 years, 1 month ago
#363: Winning at In-Game Advertising with Jared Lansky, SVP Partnerships, MediaMath
Season 2 Episode 363
Today we’re going to talk about in-game advertising, and how brands are utilizing this tactic to great effect, all while strategizing amid growing ef…
3 years, 1 month ago
#362: Meaningful changes for greater customer outcomes with Anthony Coppedge, Principal Agile Digital Sales Global Transformation Lead at IBM
Season 2 Episode 362
Today we’re going to talk about making meaningful changes within an organization to create greater customer outcomes.
To help me discuss this topic, I…
3 years, 1 month ago
#361: The Value of a Well-Informed Customer with Alyssa Alsheimer, SVP of Marketing and Engagement at Wellframe
Season 2 Episode 361
Today we’re going to talk about the value of a well-informed customer, and marketing complex service offerings such as health insurance plans, in ord…
3 years, 1 month ago
#360: Search & Discovery to Drive Ecommerce Revenue with Piyush Patel, Algolia
Season 2 Episode 360
Algolia, one of the leading enterprise search and discovery platforms, recently published its Ecommerce Site Search Trends 2023 report, which highlig…
3 years, 1 month ago