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#399: What makes you different is what makes you, with Dharma Pachner, Contrast & Co.
Season 2 Episode 399
I’m excited to bring you the first in a multi-part series sponsored by Contrast & Co., an award-winning brand strategy and communications agency dete…
2 years, 10 months ago
#398: AI and the workforce, with Alice Fournier, CIO, ISS Americas
Season 2 Episode 398
AI4, the world’s premier conference discussing artificial intelligence and its many applications for business is being held August 7-9 at the MGM Gra…
2 years, 10 months ago
#397: Enterprise SEO with Adrien Menard, CEO of Botify.com
Season 2 Episode 397
Google can’t access every variable on the internet – and with the amount of content created every day, brands can struggle to have pages be seen by G…
2 years, 10 months ago
#396: The ongoing relationship between businesses and their location, with Michael Steifvater, Arlington Economic Development
Season 2 Episode 396
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
2 years, 10 months ago
#395: Professional Services and the Customer Experience with Blake Godwin, Client Savvy
Season 2 Episode 395
In May, I was fortunate to be in Durham North Carolina at the 2023 CXPS - that’s Client Experience for Professional Services - Conference, where prof…
2 years, 11 months ago
#394: Agile marketing and walled gardens with Oli Marlow Thomas, Chief Innovation Officer, Smartly.io
Season 2 Episode 394
Marketers and advertisers for the world’s leading brands need to understand and adapt to a rapidly changing landscape, on a continual basis. Whether …
2 years, 11 months ago
#393: Agile supply chains, with Peter Pernot-Day, SHEIN
Season 2 Episode 393
Last holiday season, and even most of last year, it was hard to escape stories about how the supply chain was causing difficulties for retailers, as …
2 years, 11 months ago
#392: Great CX in regulated industries, with Meghan Fishburn, AgencyQ
Season 2 Episode 392
Today’s episode is brought to you by AgencyQ, an award-winning team that believes in the power of experience, creating technology and customer experi…
2 years, 11 months ago
#391: AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Season 2 Episode 391
The following episode was recorded at PegaWorld Inspire in Las Vegas, and I’m looking forward to this topic as well as sharing the conversation with …
2 years, 11 months ago
#390: Prioritizing what customers both want and need with Bobby Arbuthnot, Unisys
Season 2 Episode 390
Today we’re going to talk about prioritization and how to, as advisors both within and outside of a company, balance the things customers need to hav…
2 years, 11 months ago