Podcast Episodes
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People, Processes, Technology, & CX with Steven Petruk, CGS
Season 2 Episode 223
Learn more about your ad choices. Visit megaphone.fm/adchoices
3 years, 10 months ago
Affiliate Marketing Success with David Hiltner and Cameron Horton, Attribution
Season 2 Episode 222
Affiliate programs can be a great way for brands to expand their reach, with nearly 80% of brands and 84% of publishers already using some form of af…
3 years, 10 months ago
Managing Technical Debt with Imran MacMillan, NTT DATA Services
Season 2 Episode 221
Today we’re going to talk about technical debt and how companies can manage this as they continue to feel the effects of pressure to continually mode…
3 years, 10 months ago
High Performance Teams, with John Estafanous, RallyBright
Season 2 Episode 220
Today we’re going to talk about high performance teams, the business value they create, and how to create these teams. To help me discuss this topic,…
3 years, 10 months ago
Lean CX with Robert Dew, CapFeather Global
Season 2 Episode 219
Today we’re going to talk about Lean Customer Experience and how companies of all sizes can continue to deliver valuable customer experience, regardl…
3 years, 10 months ago
Business, Customer, and Employee Experience with Leon Gilbert, Unisys
Season 2 Episode 218
While there is a lot of talk about the importance of customer experience and employee experience, both of these become even more valuable when we con…
3 years, 10 months ago
Continuous Growth and Career Success with Gina Tokar, Panasonic
Season 2 Episode 217
Today we’re going to talk about how to utilize a continuous growth mindset in order to achieve career success. To help me discuss this topic, I’d lik…
3 years, 11 months ago
Operationalizing Great Patient Experience with Lorie Dolo
Season 2 Episode 216
Today we’re going to talk about operationalizing great patient experience, and how to prioritize this while continuing to deliver great services. To …
3 years, 11 months ago
Growing and Marketing a Local Business with Chris Pistorius, KickStart Dental Marketing
Season 2 Episode 215
Learn more about your ad choices. Visit megaphone.fm/adchoices
3 years, 11 months ago
Agility in Measurement Systems with Desirree Madison-Biggs, Teresa Monroe
Season 2 Episode 214
Today we’re going to talk about agility in our systems of measurement, and how we approach meaningful change in customer experience in an organizatio…
3 years, 11 months ago