Podcast Episodes
Back to SearchPeople, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
Season 2 Episode 243
Today we’re going to talk about building a smart, scalable customer success program that utilizes the best of people, processes, and software. To hel…
3 years, 8 months ago
Scaling your business while maintaining great CX with Tyler "Sully" Sullivan of Bombtech Golf
Season 2 Episode 242
Today we’re going to talk about the importance of understanding your customers, as well as how to find ways to meaningfully scale your business while…
3 years, 8 months ago
Delivering Meaningful Customer and Business Value with Preethi Madhu, CEO, Greyamp Consulting
Season 2 Episode 241
Today we’re going to talk about going beyond the theory of agility and towards delivering meaningful customer and business value. To help me discuss …
3 years, 8 months ago
Uniting people, processes & platforms towards a common goal with Susan Rothwell, CRO at Vericast
Season 2 Episode 240
Today we’re going to talk about unifying sales teams and bringing people, processes, and platforms together to achieve a common goal. To help me disc…
3 years, 8 months ago
Career Agility with Erik Cabral, On Air Brands
Season 2 Episode 239
Today we’re going to talk about the importance of agility in your career and how to know when to make a big or even a little change. To help me discu…
3 years, 8 months ago
Success with Google Ads with Sean Marshall, Attribution
Season 2 Episode 238
Today we’re going to talk about how both B2C and B2B marketers can utilize Google Ads for the greatest success, and how to overcome some of the chall…
3 years, 8 months ago
The Power of Decision Intelligence, Part 1, with Devang Pandya of TEKsystems
Season 2 Episode 237
I’m excited to introduce a special series about the power of decision intelligence. This series is brought to you by TEKsystems, an industry leader i…
3 years, 8 months ago
How People and Processes Relate to Technology with Sara Taheri, Prudential Financial
Season 2 Episode 236
Organizational change of any kind requires a mix of people, processes, and technology. While the technology component is an important aspect of this …
3 years, 8 months ago
Strengthening Your Business, Customers First with Paulette Chafe, Zendesk
Season 2 Episode 235
After nearly two years of continual adaptation and transformation, companies and their leadership need to start looking to the future in order to mee…
3 years, 8 months ago
Building Places for the Future of Work with Marian Marquez, Arlington Economic Development
Season 2 Episode 234
While hybrid and remote work are here to stay in many roles across most industries, there is an even greater need for the creation of spaces that can…
3 years, 9 months ago