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#605: AI agents working across the marketing workflow with Kevin Li, Optimizely
#605: AI agents working across the marketing workflow with Kevin Li, Optimizely

Season 6 Episode 605

What if your AI assistant could do more than just generate content? Imagine an AI agent that works across your entire marketing workflow, enhancing b…

1 year, 7 months ago

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Creating a great post-purchase customer experience with Colleen Coulter, Route
Creating a great post-purchase customer experience with Colleen Coulter, Route

Season 6 Episode 604

While there is much focus on the overall customer experience, the post purchase experience doesn’t always get the attention it needs—and deserves—as …

1 year, 7 months ago

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#604: Creating a great post-purchase customer experience with Colleen Coulter, Route
#604: Creating a great post-purchase customer experience with Colleen Coulter, Route

Season 6 Episode 604

While there is much focus on the overall customer experience, the post purchase experience doesn’t always get the attention it needs—and deserves—as …

1 year, 7 months ago

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What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace
What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace

Season 6 Episode 603

What if one of the biggest tech giants in the world was dismantled? With the DOJ’s antitrust decision on Google just days away, are we on the brink o…

1 year, 7 months ago

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#603: What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace
#603: What happens to marketers if Google is split up? Featuring Steven Read, Chief Product Officer at adMarketplace

Season 6 Episode 603

What if one of the biggest tech giants in the world was dismantled? With the DOJ’s antitrust decision on Google just days away, are we on the brink o…

1 year, 7 months ago

Short Long
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Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica
Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica

Season 6 Episode 602

How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language…

1 year, 7 months ago

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#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica
#602: Breaking down language barriers in customer service with Mike Clifton and Max Schwendner, Alorica

Season 6 Episode 602

How many times have you felt misunderstood by customer service? Imagine if your brand could solve every communication barrier, regardless of language…

1 year, 7 months ago

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Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics

Season 6 Episode 601

What if your customers are staying silent after a bad experience - or even a good one for that matter? If you’re waiting for feedback to drive improv…

1 year, 7 months ago

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#601: Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
#601: Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics

Season 6 Episode 601

What if your customers are staying silent after a bad experience - or even a good one for that matter? If you’re waiting for feedback to drive improv…

1 year, 7 months ago

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AI Agents in Marketing with Raj Rikhy, Microsoft
AI Agents in Marketing with Raj Rikhy, Microsoft

Season 6 Episode 600

Welcome to today’s episode where going to talk about AI agents as well as the intersection of artificial intelligence and marketing with Raj Rikhy, P…

1 year, 7 months ago

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