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Using data to increase customer engagement, with James Manderson, Braze

Season 2 Episode 284

Today we’re going to talk about using data to increase customer engagement.

To help me discuss this topic, I’d like to welcome James Manderson, SVP Cu…

3 years, 3 months ago

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Next Best Action Approaches for Marketing with Shoel Perelman, Pega
Next Best Action Approaches for Marketing with Shoel Perelman, Pega

Season 2 Episode 283

Today we’re going to talk about the power of always-on omnichannel marketing and how AI and next best action approaches can work together to create a…

3 years, 3 months ago

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Transforming industries while benefiting customers with Demetrius Gray, Captain
Transforming industries while benefiting customers with Demetrius Gray, Captain

Season 2 Episode 282

Today we’re going to talk about fintech can provide transformation in established industries that benefits customers, companies, and others.

To help m…

3 years, 3 months ago

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Improving the Retail Employee Experience with Melissa Wong, Zipline
Improving the Retail Employee Experience with Melissa Wong, Zipline

Season 2 Episode 281

Today we’re going to talk about improving the retail employee experience.

To help me discuss this topic, I’d like to welcome Melissa Wong, CEO & Co-Fo…

3 years, 3 months ago

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Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights
Leading Professional Services Firms to Success, with Sean Campbell, Cascade Insights

Season 2 Episode 280

Today we’re going to talk about success with professional services firms, from leadership, to sales and marketing, to client relationships. To help m…

3 years, 3 months ago

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Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion
Employee Engagement in a Hybrid World of Work with Alexander Embiricos of Remotion

Season 2 Episode 279

Today we’re going to talk about employee engagement in a remote and hybrid world of work.. To help me discuss this topic, I’d like to welcome Alexand…

3 years, 3 months ago

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Executive Leadership Branding with Bonnie Habyan, X-Caliber Capital
Executive Leadership Branding with Bonnie Habyan, X-Caliber Capital

Season 2 Episode 278

Today we’re going to talk about the importance of executive leadership in branding and marketing of successful companies. To help me discuss this top…

3 years, 4 months ago

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How internal change agents drive successful digital transformation, with Adam Chen CMO of The Amenity Collective

Season 2 Episode 277

Today we’re going to talk about the role of change agents in digital transformation. To help me discuss this topic, I’d like to welcome Adam Chen, Ch…

3 years, 4 months ago

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Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought
Using AI to Improve the Customer Experience, with Deon Nicholas, CEO and Co-Founder of Forethought

Season 2 Episode 276

Today we’re going to talk about using Artificial Intelligence to improve the Customer Experience. To help me discuss this topic, I’d like to welcome …

3 years, 4 months ago

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Creating a Winning Product Roadmap to Improve a Company's Innovation Success Rate with Tony Ulwick
Creating a Winning Product Roadmap to Improve a Company's Innovation Success Rate with Tony Ulwick

Season 2 Episode 275

Today we’re going to talk about creating a winning product roadmap to improve a company’s innovation success rate. To help me discuss this topic, I’d…

3 years, 4 months ago

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