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Creating a great post-purchase customer experience with Irina Poddubnaia, Trackmage
Season 2 Episode 294
Today we’re going to talk about creating a great post-purchase Customer Experience.
To help me discuss this topic, I’d like to welcome Irina Poddubnai…
3 years, 2 months ago
I have my customer journey map... now what? with Carlos Manalo and Stratton Cherouny, Office of Experience
Season 2 Episode 293
The process of creating a customer journey map can provide insights into your customers, as well as the internal teams, processes, and platforms that…
3 years, 2 months ago
Exploring the Future of Podcasting with Josh Nielsen, Founder & CEO of Zencastr
Season 2 Episode 292
While podcasting really began in the early 2000s, it has grown dramatically over the last several years. According to some recent statistics, 62% of …
3 years, 2 months ago
Leading Agile Brands in a State of Continual Change, with Nancie McDonnell Ruder, Noetic Consultants
Season 2 Episode 291
Today we’re going to talk about how agile brands are able to more successfully reach and adapt to customers in a continual state of change.
To help me…
3 years, 2 months ago
Effective Brand Marketplaces with Adrien Nussenbaum, Mirakl
Season 2 Episode 290
Today we’re going to talk about brand marketplaces and how brands can utilize them effectively.
To help me discuss this topic, I’d like to welcome Ad…
3 years, 2 months ago
3D in Retail and Beyond, with Beck Besecker, CEO of 3D Cloud by Marxent
Season 2 Episode 289
Today we’re going to talk about the use of 3D in retail and beyond.
To help me discuss this topic, I’d like to welcome Beck Besecker, Co-Founder and C…
3 years, 2 months ago
Evaluating Digital Partners with Scott Liewehr, CEO of Digital Clarity Group
Season 2 Episode 288
Today we’re going to talk about how brands should evaluate and assess digital partners to help them accomplish their strategic, marketing, and techno…
3 years, 2 months ago
CDPs and the Organization of the Future with Heidi Bullock, CMO at Tealium
Season 2 Episode 287
Today we’re going to talk about the role of customer data and CDPs in the organization of the future.
Tealium, which offers a leading Customer Data Pl…
3 years, 3 months ago
Real customer engagement with tangible results, with Mark Smith, CSG
Season 2 Episode 286
Brands have never had so much choice in the way that they reach their customers, but at the same time, this means that customers are flooded with bra…
3 years, 3 months ago
CX Innovation Without Boundaries, with Justin Anovick, Optimizely
Season 2 Episode 285
Today’s customer is on multiple devices and channels and wants a seamless experience as they interact with brands whenever, wherever, and however the…
3 years, 3 months ago