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Architecting a New Talent Experience with Lauren Kolodrubetz, TEKsystems

Season 2 Episode 203

I’m excited to introduce part 2 of a special 3-part series about the talent strategies required to address the looming skills gap, build the future w…

4 years ago

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Architecting a New Talent Experience with Nina Kindrick, TEKsystems

Season 2 Episode 202

I’m excited to introduce part 1 of a special 3-part series about the talent strategies required to address the looming skills gap, build the future w…

4 years ago

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Leadership and the Customer Experience with Faisal Pandit, Panasonic
Leadership and the Customer Experience with Faisal Pandit, Panasonic

Season 2 Episode 201

Today we’re going to talk about the relationship between leadership and the quality of the customer and employee experience. To help me discuss this …

4 years ago

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Balancing Privacy with Meaningful Data with Anudit Vikram, MediaMath
Balancing Privacy with Meaningful Data with Anudit Vikram, MediaMath

Season 2 Episode 200

Today we’re going to talk about the need for a balance between consumer privacy and providing advertisers with meaningful data which can ultimately b…

4 years ago

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Agile Sales & Marketing with Anthony Coppedge, IBM
Agile Sales & Marketing with Anthony Coppedge, IBM

Season 2 Episode 199

Today we’re going to talk about Agile in Sales and Marketing – two areas that are not known for applying Agile - by creating and maintaining an agile…

4 years, 1 month ago

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Adapting to Growing Customer Expectations with Alex Atzberger, Optimizely
Adapting to Growing Customer Expectations with Alex Atzberger, Optimizely

Season 2 Episode 198

Today we’re going to talk about the growing need for businesses to adapt to heightened customer experience expectations. Between a continually changi…

4 years, 1 month ago

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Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson
Personalization in a Post-Cookie Era with Amber Armstrong, LivePerson

Season 2 Episode 197

Today we’re going to talk about personalization in a post-cookie era. To help me discuss this topic, I’d like to welcome Amber Armstrong, Chief Marke…

4 years, 1 month ago

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The Importance of Multi-Touch Attribution with David Hiltner, Attribution
The Importance of Multi-Touch Attribution with David Hiltner, Attribution

Season 2 Episode 196

Welcome to a special episode of the show brought to you Attribution, an advanced multi-touch attribution company that empowers every marketer with th…

4 years, 1 month ago

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Search, Content Discovery & CX with Jason McClelland, Algolia
Search, Content Discovery & CX with Jason McClelland, Algolia

Season 2 Episode 195

Today we’re going to talk about how to create better customer experiences through more effective search and content discovery. To help me discuss thi…

4 years, 1 month ago

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The Relationship Between CX and EX with Tanya Thomas, Experian Health
The Relationship Between CX and EX with Tanya Thomas, Experian Health

Season 2 Episode 194

Today we’re going to talk about the relationship between customer and employee experience, and how successful organizations plan, implement, and meas…

4 years, 1 month ago

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