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Strengthening the relationship between Sales and RevOps with Bayley Fesler and Annie Jones from Xactly
Season 5 Episode 414
According to Gartner, only 6% of Chief Sales Officers (CSOs) are extremely confident about their team's ability to meet or exceed revenue goals. This…
2 years, 4 months ago
Using qualitative customer data well with Daniel Erickson, Viable
Season 5 Episode 413
Today we’re going to talk about the value of qualitative customer data, and how to use it well.
To help me discuss this topic, I’d like to welcome Dan…
2 years, 4 months ago
Standing out in an eCommerce world, with Laura Ritchey, Radial
Season 5 Episode 412
There are a lot of technologies, trends, and customer expectations in the world of eCommerce today. Today we’re going to talk about what brands need …
2 years, 4 months ago
Scaling brands while focusing on sustainability, with Richie Jones, vvast
Season 5 Episode 411
Today we’re going to talk about what it takes to scale a brand while keeping a focus on sustainability. We’re also going to talk about scaling while …
2 years, 4 months ago
Product agility, prioritization, and business value with Dan Gallagher, Slalom
Season 5 Episode 410
Today we’re going to talk about product agility, prioritization and business value, and making sure that teams aren’t just building efficiently, but …
2 years, 4 months ago
Great CX is more than just talking about great CX, with Jon Picoult, Watermark Consulting
Season 5 Episode 409
There is a lot of talk about how important customer experience is in today’s competitive landscape, but getting leaders, employees, and stakeholders …
2 years, 4 months ago
AI across the enterprise, with Alice Fournier, CIO, ISS Americas
Season 5 Episode 408
AI4, the world’s premier conference discussing artificial intelligence and its many applications for business was held August 7-9 at the MGM Grand in…
2 years, 4 months ago
Meeting & Exceeding B2C Expectations in a B2B World with Chris Costello, Amazon Business
Season 5 Episode 407
Business to business (B2B) marketing presents a unique set of challenges and has often been treated as a completely different marketing practice from…
2 years, 4 months ago
State of the (recruiting) union with Sue Keith, Ceres Talent
Season 5 Episode 406
In this special episode, brought to you by Ceres Talent, a marketing staffing agency run by modern-day marketing matchmakers, we’re going to talk abo…
2 years, 5 months ago
AI in the Contact Center with Mary Nelson, Chief Customer Officer, Aircall
Season 5 Episode 405
Today we’re going to talk about AI in the contact center and how to balance voice AI, machine learning, and other types of automation with human cont…
2 years, 5 months ago