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What it takes to keep customers loyal with Anna Convery, Verint
What it takes to keep customers loyal with Anna Convery, Verint

Season 7 Episode 702

Does your brand deliver answers faster than your customer can send a text message?


Agility in CX is about answering customers before they finish the …

1 year ago

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#702: What it takes to keep customers loyal with Anna Convery, Verint
#702: What it takes to keep customers loyal with Anna Convery, Verint

Season 7 Episode 702

Does your brand deliver answers faster than your customer can send a text message?


Agility in CX is about answering customers before they finish the t…

1 year ago

Short Long
View Episode
No-Code as a Strategic Weapon, with Aytekin Tank, Jotform
No-Code as a Strategic Weapon, with Aytekin Tank, Jotform

Season 7 Episode 701

If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competito…

1 year ago

Short Long
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#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform
#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform

Season 7 Episode 701

If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competito…

1 year ago

Short Long
View Episode
Winning and retaining the distracted consumer with Kelsey Chickering, Forrester
Winning and retaining the distracted consumer with Kelsey Chickering, Forrester

Season 7 Episode 700

If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine?


We are here at Forrester CX in Nashville, TN an…

1 year, 1 month ago

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#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester
#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester

Season 7 Episode 700

If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine?


We are here at Forrester CX in Nashville, TN and…

1 year, 1 month ago

Short Long
View Episode
Being real about synthetic personas with Narek Vandanyan, Prelaunch
Being real about synthetic personas with Narek Vandanyan, Prelaunch

Season 7 Episode 699

Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask …

1 year, 1 month ago

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#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch
#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch

Season 7 Episode 699

Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask …

1 year, 1 month ago

Short Long
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Introducing Travis Makes Money
Introducing Travis Makes Money

Season 7

I would like to recommend the Travis Makes Money podcast. Unlike many finance shows which focus on budgeting and saving techniques, Travis shows you…

1 year, 1 month ago

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Introducing Travis Makes Money
Introducing Travis Makes Money

Season 7

I would like to recommend the Travis Makes Money podcast. Unlike many finance shows which focus on budgeting and saving techniques, Travis shows you…

1 year, 1 month ago

Short Long
View Episode

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