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Agile marketing and walled gardens with Oli Marlow Thomas, Chief Innovation Officer, Smartly.io
Season 2 Episode 394
Marketers and advertisers for the world’s leading brands need to understand and adapt to a rapidly changing landscape, on a continual basis. Whether …
2 years, 5 months ago
Agile supply chains, with Peter Pernot-Day, SHEIN
Season 2 Episode 393
Last holiday season, and even most of last year, it was hard to escape stories about how the supply chain was causing difficulties for retailers, as …
2 years, 6 months ago
Great CX in regulated industries, with Meghan Fishburn, AgencyQ
Season 2 Episode 392
Today’s episode is brought to you by AgencyQ, an award-winning team that believes in the power of experience, creating technology and customer experi…
2 years, 6 months ago
AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Season 2 Episode 391
The following episode was recorded at PegaWorld Inspire in Las Vegas, and I’m looking forward to this topic as well as sharing the conversation with …
2 years, 6 months ago
Prioritizing what customers both want and need with Bobby Arbuthnot, Unisys
Season 2 Episode 390
Today we’re going to talk about prioritization and how to, as advisors both within and outside of a company, balance the things customers need to hav…
2 years, 6 months ago
Marketing, AI, and the Omnichannel Experience with Asim Zaheer, Glassbox
Season 2 Episode 389
The customer experience continues to be a key point of competition among brands today, and those that can provid more personalized content, offers, a…
2 years, 6 months ago
AI and decision making, prediction, and workflow automation, with Rik Chomko, CEO at InRule
Season 2 Episode 388
Today we’re going to talk about some of the powerful ways that AI can augment human capabilities to make decisions, learn from those decisions, and a…
2 years, 6 months ago
AI & Machine Learning in the Enterprise, with Scott Love, Lovelytics
Season 2 Episode 387
Welcome to a special episode of the show brought to you in partnership with Arlington Economic Development, where we discuss issues related to the wo…
2 years, 6 months ago
Intrapreneurship and fostering innovation from within, with Shane Pahl
Season 2 Episode 386
In this episode, Adam Chen interviews Shane Pahl, a consultant by trade and organizational anthropologist by training. We discuss such heady topics a…
2 years, 6 months ago
Dispelling Myths About Funding Creative and UX: What You Think You're Getting vs What You Really Need with Dan Knuckey and Jason Bowman from The Office of Experience
Season 2 Episode 385
Today we’re going to talk about Dispelling Myths About Funding Creative and UX: What You Think You're Getting vs What You Really Need, in a special e…
2 years, 6 months ago