Podcast Episodes
Back to Search
#75 Focusing on Customer Experience with Augie Ray, Gartner
Season 2 Episode 78
Today we’re going to talk about how to focus on customer experience and what that means within an organization. While it’s often said that everyone i…
6 years, 1 month ago
#74 The Relationship Between Customer Experience and Marketing with Jennifer Severns, AMA
Season 2 Episode 74
Today we’re going to talk about the importance of customer experience in a membership organization. Also, since our guest is from the American Market…
6 years, 2 months ago
#73 Employee Experience in a Fast-Growth Global Environment with Joy Sybesma, Dataiku
Season 2 Episode 73
Today we’re going to talk about company culture and how to maintain and develop great employee experience in a fast-growth, global organization. We’r…
6 years, 2 months ago
#72 Agile, CX, and Marketing with Aileen Cahil
Season 2 Episode 72
Today we’re going to talk about how enterprises who remain agile can achieve great success in building great experiences for their customers. To help…
6 years, 2 months ago
#71 The Value of a Holistic Digital Experience with Eric Stahl, Salesforce
Season 2 Episode 71
Today we’re going to talk about the value of a holistic digital experience. Too often organizations spend time optimizing a few channels to make sure…
6 years, 2 months ago
#70 Being Intentional with Your Brand Experience with Antonia Hock, Ritz-Carlton Leadership Center
Season 2 Episode 70
Today we’re going to talk about the importance of being intentional with your brand’s experience, and why great company culture and customer experien…
6 years, 2 months ago
#69 Corporate Social Responsibility and Employee Experience
Episode 69
I'm joined by John Friedman, Sustainability Manager at WGL. Both employees and consumers are increasingly motivated to support companies who share th…
6 years, 3 months ago
#68 Doing Employee Experience Well Throughout the Journey
Episode 68
Today we’re going to talk about the importance of the employee experience and how organizations of all kinds can remain competitive in the current jo…
6 years, 3 months ago
#67 Mergers, Acquisitions, and the Employee Experience with Josh Olson, VMware
Season 2 Episode 67
A discussion on Mergers, Acquisitions, and the Employee Experience. We talk about how technology can assist enterprises with time to value and sales …
6 years, 3 months ago
#66 Diversity, Inclusion, and the Employee Experience with Robert Ruelas, VMware
Season 2 Episode 66
Today we’re going to talk about Diversity, Inclusion, and the Employee Experience. Employee experience has an increased focus at leading companies ar…
6 years, 3 months ago