Podcast Episodes
Back to Search181 : Organizational Self-Knowledge
How well do you know your business? I'm not talking about the numbers and the stuff that is accessible through the POS or spreadsheets. I am talking …
6 years, 9 months ago
Systems as Care
We tend to have a mindset toward systems that breeds a lack of clarity, break downs in communication, and generally an unpleasant and even toxic envi…
6 years, 9 months ago
180 : A Conversation W/ Rugid Grind Founders, Brian Washington and Averett Barksdale
Coffee is more than just a drink. It can also be a vehicle for change. Ending teen homelessness through coffee is the vision of today's guests, Brian…
6 years, 9 months ago
Sink or Swim
Bringing a new employee onto the bar is often a hasty effort. Unfortunately, when we do this, we end up paying for it in the long run. Today we chat…
6 years, 9 months ago
179 : What you MUST Know About Employee Culture w/ Stan Slap
As goes the culture, so goes the company. This is just a fact. All of us want to be able to say that our employee cultures are strong, vibrant, and d…
6 years, 9 months ago
2 Qualities of Quality Baristas
There are many qualities that contribute to being a solid professional in the coffee shop. Today we are going to focus on two particular qualities th…
6 years, 10 months ago
178 : Training Masterclass w/ Emma Haines of London School of Coffee and Caffeina Consulting
We all know that training is one of the most critical skills to master in the professional coffee world. Entire careers are made or broken by the inf…
6 years, 10 months ago
177 : Founder Friday w/ Jonathan Pascual of Taproom Coffee and Beer in Atlanta, Georgia
Coffee! Beer! Founder Friday! Today we get to talk with founder and owner of Tap Room Coffee and Beer in Atlanta, GA. Jonathan founded Tap Room in 20…
6 years, 10 months ago
Should You be Behind the Bar Right Now?
There is a little problem we need to talk about that may not seem like a biggie but can wear away at morale and breed needless frustration. The bar a…
6 years, 10 months ago
176 : Harnessing Emotions at Work w/ Andrea Hoban of Oji Life Lab
We will always have our emotions with us at work. In the fast-paced customer facing work of coffee retail we can cycle through a whole host of emotio…
6 years, 10 months ago