Podcast Episodes
Back to Search192 : Freedom through Coffee w/ Esther Hope-Gibbs of Manumit Coffee
27 Million. That is the number of people who are trapped in modern day slavery. It is a number that may leave many wondering what they can possibly d…
6 years, 7 months ago
How to ruin a Game of Telephone
Most everyone has had fun playing this game as kid. While it's a great game parties, it's not so great for the coffee shop. Today we talk about how t…
6 years, 7 months ago
191 : Retraining your Staff on new Standards
Has it been a while since you last trained the staff and practices are outdated or ineffective? As a business grows the need for raising the standard…
6 years, 7 months ago
High Expectations + Low Control
In the coffee shop there are so many expectations placed on us but often the results of the work are not fully within our control. When you combine t…
6 years, 7 months ago
190 : 6 Tips for better Scheduling
Writing the schedule is one of the hardest things a manager has to take on. It is also one of the primary ways to care for the staff and the success …
6 years, 7 months ago
In Praise of the "Transactional"
The idea of transactional is not what most of us have in mind when we think about hospitality. We tend to think of that more in relational terms and …
6 years, 8 months ago
189 : Talking Tea! w/ Jeffery Champeau of Rishi Tea and Botanicals
While tea is a staple menu item in virtually every coffee bar around the world, our understanding of tea can be fairly limited and the selection of t…
6 years, 8 months ago
188 : Founder Friday! w/ Jon Allen of Onyx Coffee Lab
In just 7 years, Onyx Coffee Lab has become one of the industry's most recognizable, respected, and progressive coffee companies. Whether you know th…
6 years, 8 months ago
"Local" does not Equal Quality
Shop Local! Small Business Saturday! Independently Owned! These are phrases we use to get people to come in to our stores and support the local econo…
6 years, 8 months ago
187 : A Conversation w/ Nikki Outlaw of Anecho Coffee
Opening a pop-shop is one of a number of great ways to get started in specialty coffee retail. It is a lower start up cost, you get to test the conce…
6 years, 8 months ago