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179 : What you MUST Know About Employee Culture w/ Stan Slap

As goes the culture, so goes the company. This is just a fact. All of us want to be able to say that our employee cultures are strong, vibrant, and d…

6 years, 7 months ago

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2 Qualities of Quality Baristas

There are many qualities that contribute to being a solid professional in the coffee shop. Today we are going to focus on two particular qualities th…

6 years, 7 months ago

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178 : Training Masterclass w/ Emma Haines of London School of Coffee and Caffeina Consulting

We all know that training is one of the most critical skills to master in the professional coffee world. Entire careers are made or broken by the inf…

6 years, 7 months ago

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177 : Founder Friday w/ Jonathan Pascual of Taproom Coffee and Beer in Atlanta, Georgia

Coffee! Beer! Founder Friday! Today we get to talk with founder and owner of Tap Room Coffee and Beer in Atlanta, GA. Jonathan founded Tap Room in 20…

6 years, 8 months ago

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Should You be Behind the Bar Right Now?

There is a little problem we need to talk about that may not seem like a biggie but can wear away at morale and breed needless frustration. The bar a…

6 years, 8 months ago

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176 : Harnessing Emotions at Work w/ Andrea Hoban of Oji Life Lab

We will always have our emotions with us at work. In the fast-paced customer facing work of coffee retail we can cycle through a whole host of emotio…

6 years, 8 months ago

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The Counterbalanced Barista

When it comes how we divide our attention and energy we can tend to skew to one side or another. This leaves us with too much focus on one area and n…

6 years, 8 months ago

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175 : How to Keep your Cool : A Fridge, Cooler, and Ice Machine Masterclass w/ Luke Peterson of The Maintenance Department!

When the fridge goes down, the ice machine is not making ice, and the display case is making weird sounds...it's time to call a tech ASAP! Well that …

6 years, 8 months ago

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I've Got Your (bar) Back

Bar backing is one of the most important roles in the cafe. Either as a dedicated position or as a set of responsibilities shared, when it is embrace…

6 years, 8 months ago

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174 : Saying Yes to Business Opportunities w/ Kyle Wells of Torpedo Coffee & Close Quarters

How do you decide which opportunity for expansion is good and which one is not for you? If you are in business you will get offers to open a location…

6 years, 8 months ago

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