Podcast Episodes
Back to Search190 : 6 Tips for better Scheduling
Writing the schedule is one of the hardest things a manager has to take on. It is also one of the primary ways to care for the staff and the success …
6 years, 5 months ago
In Praise of the "Transactional"
The idea of transactional is not what most of us have in mind when we think about hospitality. We tend to think of that more in relational terms and …
6 years, 5 months ago
189 : Talking Tea! w/ Jeffery Champeau of Rishi Tea and Botanicals
While tea is a staple menu item in virtually every coffee bar around the world, our understanding of tea can be fairly limited and the selection of t…
6 years, 5 months ago
188 : Founder Friday! w/ Jon Allen of Onyx Coffee Lab
In just 7 years, Onyx Coffee Lab has become one of the industry's most recognizable, respected, and progressive coffee companies. Whether you know th…
6 years, 5 months ago
"Local" does not Equal Quality
Shop Local! Small Business Saturday! Independently Owned! These are phrases we use to get people to come in to our stores and support the local econo…
6 years, 5 months ago
187 : A Conversation w/ Nikki Outlaw of Anecho Coffee
Opening a pop-shop is one of a number of great ways to get started in specialty coffee retail. It is a lower start up cost, you get to test the conce…
6 years, 6 months ago
Source vs Supplement
Ignore your baristas, but listen to podcasters. Ignore your staff, but listen to authors. It is too easy for us to immediately turn to outside resour…
6 years, 6 months ago
186 : Interviews from Coffee Fest PNW, Tacoma, WA
Growing and learning from the experiences of others is what this show is all about. A lot of growth and learning happened this past weekend in Tacoma…
6 years, 6 months ago
Being the Point of Clarity
Managers are looked to all day long as agents of clarity. Questions are a constant and this aspect of management is core to being able to drive resul…
6 years, 6 months ago
185 : Exploring the La Marzocco Cafe w/ Amy Hattemer and Carolyn Reddy
One of the world's most compelling cafes is also run by one of the world most iconic and trusted espresso machine companies. Located in the lobby of …
6 years, 6 months ago