Podcast Episodes

Empowering Staff to make the right Call

It's easy to create an environment in the coffee shop where staff feel they are bound by tight rules and restrictions. In this environment we don't g…

6 years, 4 months ago

195 : Organizing the Community w/ Espresso State of Mind founders Javier Alvarez and Joseph W. Gonzalez

Getting your local coffee community to come together can be a powerful way to build networks, friendships, and careers. This is what today’s guests h…

6 years, 4 months ago

Building Trust-Credit

The hardest part about building a team is building trust. It does not happen overnight and requires patience, but more than that, it requires consist…

6 years, 4 months ago

194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017

That's it! The year is done and to help us ring in the New Year I am re-airing a classic from way back in the day. January 17 2017 is when "Leadershi…

6 years, 4 months ago

193 : Founder Friday w/ Colin Whitcomb of Canary Coffee Bar (Before & After Episode!)

It's Founder Friday! Today we get to sit down not once, but twice with Colin Whitcomb of the newly opened Canary Coffee Bar in Milwaukee, WI. 

In thi…

6 years, 5 months ago

The Power of "No"

When you start or run a coffee bar you are going to be faced with a ton of options for what products and ideas you will adopt. Saying yes to any and …

6 years, 5 months ago

192 : Freedom through Coffee w/ Esther Hope-Gibbs of Manumit Coffee

27 Million. That is the number of people who are trapped in modern day slavery. It is a number that may leave many wondering what they can possibly d…

6 years, 5 months ago

How to ruin a Game of Telephone

Most everyone has had fun playing this game as kid. While it's a great game parties, it's not so great for the coffee shop. Today we talk about how t…

6 years, 5 months ago

191 : Retraining your Staff on new Standards

Has it been a while since you last trained the staff and practices are outdated or ineffective? As a business grows the need for raising the standard…

6 years, 5 months ago

High Expectations + Low Control

In the coffee shop there are so many expectations placed on us but often the results of the work are not fully within our control. When you combine t…

6 years, 5 months ago