Podcast Episodes

206 : The Emotional and Social Impact of the Cafe Space w/ Noa Berger

The cafe is an institution of our social lives. More than just a spot to grab a quick coffee, the coffee shop is a place that carries with it a host …

6 years, 2 months ago

Fear and Trust

Our default in management can often be to live in the extremes. Either we are suspecting everyone and everything as a potential problem or we are way…

6 years, 2 months ago

205 : Inside the World's Oldest Coffee Shop, Caffe Florian, Venice, Italy

300 Years! That is how long Caffe Florian in Venice, Italy has been in continuous operation serving Venice and the world. In those years Cafe Florian…

6 years, 2 months ago

204 : Founder Friday! w/ Jeff Taylor of PT's Coffee and Bird Rock Coffee

It's Founder Friday! I am thrilled to be able to feature a conversation with an old friend and coffee OG, Jeff Taylor.

Jeff is the Co-Founder and CEO…

6 years, 2 months ago

Facilitating Success

Mindset is at the heart of our effectiveness as leaders. As the work of the cafe piles up it is easy to forget about what your role's primary respons…

6 years, 3 months ago

203 : Empowering Women in Business w/ Katherine Knapke

In the world of specialty coffee we still have a lot of work to do when it comes to creating a context where women are given the same bias-free consi…

6 years, 3 months ago

Customer Loyalty

We seem to be addicted. Not to coffee, but to coffee loyalty programs. Whether it's a card or points on the POS, we can't imagine running a business …

6 years, 3 months ago

202 : Mastering your Finances and Accounting w/ Keila Hill-Trawick of Little Fish Accounting

Too often an otherwise promising business is compromised from lack of attention, simple systems, and tools to manage the finances. This leads to many…

6 years, 3 months ago

Bonus Valentine's Day Episode aka "My wife made me do it"

Okay, so today the tables are turned and I get interviewed by my loving and lovely wife, Lynnsy. Doing something like this podcast requires a good de…

6 years, 3 months ago

Prioritizing your Work

It can be hard to organize all the responsibilities you take on when in a leadership role in the cafe. When we don't order our work well it leads to …

6 years, 3 months ago