Podcast Episodes

210 : The Future of Retail w/ Doug Stephens | CEO of The Retail Prophet

The future of retail seems pretty uncertain right now. Many of us are left wondering how things will look at the end of this crisis. What will happen…

6 years, 1 month ago

COVID-19 Focus : Karl Purdy of Coffee Angel, Dublin, Ireland : Not going quietly, not giving up, and serving well

Karl Purdy is a coffee legend. Credited with kickstarting the specialty coffee movement in Ireland in 1996 he has since founded and run the amazing C…

6 years, 1 month ago

209 : Founder Friday! w/ Linda Thach of Little Skips, Brooklyn, NY

Today on Founder Friday we are talking with Linda Thach, the founder of Little Skips in Brooklyn, NYC! 

Having come to the states as a Cambodian refu…

6 years, 1 month ago

Leading and Understanding Staff Bitterness

Hurt feelings and processing grief are all too familiar to us right now. As an owner you have had to make some tough decisions for the sake of helpin…

6 years, 2 months ago

COVID-19 Focus : Erica Escalante, The Arrow | Acting Quickly, Leading Well, and Fighting for Connection

Erica Escalante is no stranger to overcoming challenges. You might say that her experience in starting and running The Arrow in Portland, OR has prep…

6 years, 2 months ago

208 : Building a Company that Cares w/ Kyra Kennedy of Baratza

One of the most unique things about Baratza, a legendary 20 year old home grinder company, is that people are not just loyal to them, but that those …

6 years, 2 months ago

COVID-19 Focus : General Guidance on Talking with your Bank and Landlord w/ Marshall Fuss, Attorney at Law

Today we are talking with past guest Marshall Fuss Attorney at Law. Marshall is attorney and general counsel to the Specialty Coffee Association, Wor…

6 years, 2 months ago

On a Resilient Coffee Community

These are hard times. It is difficult to know where to begin in discussing the COVID-19 crisis and its impact on our industry. I have, like many of y…

6 years, 2 months ago

207 : Hope in Difficult Times w/ Kathy Turiano of Joe Bean Coffee Roasters

In the midst of challenging times, there can still be hope and a way forward. Today we welcome back to the show Kathy Turiano to talk about finding h…

6 years, 2 months ago

It's not You, It's Me

Managing poor performance is one of the more frustrating parts of being a leader in the coffee shop. While in NYC for Coffee Fest I receive this grea…

6 years, 2 months ago