Podcast Episodes
Back to Search230 : Making room for Community in your Shop
This is going to be a deep dive into some foundational ideas related to your shop and the way it exists in your community. I wasn't planning this epi…
6 years ago
Don't Stress about Stress
There is an abundance of stress to go around right now. I'd say it is likely the most tense and uncertain time I have seen in coffee in my 20 years o…
6 years ago
229 : 7 Tips for New Managers
Entering into a new role, or even just taking over a new cafe or team, is a daunting challenge. Many burn out and the experience leaves a bitter tast…
6 years ago
Work Alchemy
Not everything we do is fun. Actually, there are a lot of dirty, time-consuming, repetitive tasks that we have to do everyday on order for the cafe t…
6 years ago
228 : Cracking the Leadership Code w/ Alain Hunkins
Leadership is a HUGE topic and it is easy to get overwhelmed with the never-ending opinions and techniques that are available these days. It is cruel…
6 years ago
No News is Bad News
We assume that if nobody is complaining and life seems to be going along smoothly that all is well. We enact the popular mantra of "Well, no news is …
6 years ago
227 : Connecting with Hearts and Minds
More than communication, we need connection! As we move forward through the current retail landscape the currency of connection with our guests and a…
6 years ago
Long-game Management
Nobody likes to feel bad. In fact in management we are somewhat obsessed with avoiding negative emotions, confrontation, and challenging our staff ou…
6 years, 1 month ago
The Art of being Indispensable at Work w/ Bruce Tulgan
Are you a "go-to" person? How do you show up at work in a way that gains trust and makes you an essential and indispensable member of the team? These…
6 years, 1 month ago
225: Encore Episode : Founder Friday w/ Dorian Bolden, Beyu Caffe, Durham, NC
As we struggle through COVID and seek also to care for our staff, show hospitality, and address the needs of our community around racial justice, we …
6 years, 1 month ago