Podcast Episodes

SPECIAL: Stories from the Ground #3 w/ Chi Sum Ngai of Coffee Project NY!

Here we go! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of th…

5 years, 10 months ago

Poaching and Hiring from other Shops

It can sometimes be hard to find qualified employees and when we see great baristas at other shops we "can't help" thinking of offering them a job in…

5 years, 10 months ago

239 : 5 Best Practices for the Best Small Business w/ Henry Lopez

The sheer number of things we need to focus on in small business is overwhelming. Amidst the sea of tips, tricks, and tools we know we "should" utili…

5 years, 10 months ago

SPECIAL: Stories from the Ground #2 w/ Jay Sanders of 392 Caffe

We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of t…

5 years, 10 months ago

Shifting the Shadow Shift

When we onboard new baristas we usually schedule them for a "Shadow Shift". he intent is that they are to learn the ropes, observe and absorb how thi…

5 years, 10 months ago

238 : Leading, Hiring, and working with your Coffee Tech w/ Hylan Joseph of Espresso Partners

Whether you employ in-house techs or you need to work with outside coffee tech services, today's episode is a must listen! 

The cafe is a complex mix…

5 years, 11 months ago

SPECIAL: Stories from the Ground #1 w/ Scott Carey of Sump Coffee

Stories from the Ground is a series of episodes that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis…

5 years, 11 months ago

My #1 Interview Mistake

Hiring is already a daunting process. There is a lot at stake for both the employer and prospective employee. That said, we tend to find ways to make…

5 years, 11 months ago

237 : Thoughts on Post-COVID Coffee

There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and c…

5 years, 11 months ago

236 : Founder Friday! w/ Miel Castagna-Herrera & Curtis Herrera of Cafe Corazon!

"The little cafe, with a big heart." These words were spoken by Curtis Herrera who, along with his wife Miel, own Cafe Corazon in Kansas City, MO. Ca…

5 years, 11 months ago