Podcast Episodes
Back to Search228 : Cracking the Leadership Code w/ Alain Hunkins
Leadership is a HUGE topic and it is easy to get overwhelmed with the never-ending opinions and techniques that are available these days. It is cruel…
5 years, 10 months ago
No News is Bad News
We assume that if nobody is complaining and life seems to be going along smoothly that all is well. We enact the popular mantra of "Well, no news is …
5 years, 10 months ago
227 : Connecting with Hearts and Minds
More than communication, we need connection! As we move forward through the current retail landscape the currency of connection with our guests and a…
5 years, 10 months ago
Long-game Management
Nobody likes to feel bad. In fact in management we are somewhat obsessed with avoiding negative emotions, confrontation, and challenging our staff ou…
5 years, 10 months ago
The Art of being Indispensable at Work w/ Bruce Tulgan
Are you a "go-to" person? How do you show up at work in a way that gains trust and makes you an essential and indispensable member of the team? These…
5 years, 10 months ago
225: Encore Episode : Founder Friday w/ Dorian Bolden, Beyu Caffe, Durham, NC
As we struggle through COVID and seek also to care for our staff, show hospitality, and address the needs of our community around racial justice, we …
5 years, 11 months ago
Who you are & What you Do
We all can have a difficult time with serving the public. These days we may be putting on a literal mask, but if we are honest, we have been wearing …
5 years, 11 months ago
224 : Essentialism: Focusing on what truly Matters w/ Greg McKeown
What is essential? Many of us have been forced into a place of asking this question for the sake of survival and are now looking to create a new way …
5 years, 11 months ago
The Right People?
Making hasty decisions about who you put into what position has always been the Achilles heal of the cafe. As we work to put our shops back together …
5 years, 11 months ago
223 : Building a Financially Resilient Business w/ Andrew Carroll
Oh boy is this a critical episode! Which one of us does not want to have more financial security? Especially these days? It is not an understatement…
5 years, 11 months ago