Podcast Episodes
Back to SearchHigher Degrees of Imperfection
You won't get it right...at least not right away. This is the nature of our pursuit in coffee and the relationships we have within it. These days we …
5 years, 11 months ago
222 : How to have Difficult Conversations about Race and Justice w/ Kwame Christian
Throughout history the coffee shop has been a catalyst for conversation. The subject of that conversation is as wide and varied as your clientele and…
5 years, 11 months ago
Encore Episode : 6 Truths about Power
In this time we need to take a good look at ourselves and how we are using the power we have been given. In the cafe, authority and power is a gift t…
5 years, 11 months ago
221 : Building your People Program w/ HR Consultant, Dana Goodwin
We are in the people business. Having a great people program is a critical part of being able to thrive as a small business since the degree to which…
5 years, 11 months ago
220 : Founder Friday! w/ Sarah Barnett Gill of Mama Mocha's in Auburn , AL
This Founder Friday is a wild, unique, and refreshingly honest experience. Today we are going to be talking with the one and only Sarah Barnett Gill…
5 years, 11 months ago
The COVID Communication Bubble
Everyone in the shop is on high alert! Updates and changes to rules and regulations are happening almost daily and we are, as staff, very tuned into …
5 years, 11 months ago
219 : Building a Winning Food Program w/ Marilei Denila, Culinary R&D Manager, Go Get em Tiger
Coffee shops are not necessarily known for having the best food in town. That is the way it has been for a very long time. Recently though, we are se…
6 years ago
2nd First Impression : Tips for Welcoming Customers Back
As shops slowly start to open to customers there are a ton of things to keep in mind and manage. Many of those things we have covered through other e…
6 years ago
218 : An Expert's Guide to Elevating your Cold Brew w/ Matt Bushman of Alto Cold Brew
Not all bold brew is created equal! The difference between offering your customers an average experience vs an outstanding one comes down to basics, …
6 years ago
COVID-19 Focus : Starting the Grocery / Pantry Model in your Shop w/ Ben Shellack of Penstock Coffee Roasters
Alternative forms of income have been helping keep many of you in business during the crisis. The grocery/pantry model has been a very interesting an…
6 years ago