Podcast Episodes
Back to SearchYou are not your Competition
" Hey! Did you see what so-and-so is doing?" "Oh! look at what _______ is starting to sell?" It's comments like these that are often a sign that we a…
5 years, 11 months ago
235 : 4 Tips for Training your Staff
How do you ensure that what you teach in training is effective for both the employee and the business? Well, there are many different elements but am…
5 years, 11 months ago
Your Employee Handbook is Worthless
We have developed a mentality that if we can just get the right manual, the best onboarding, the most effective hiring process then all will be well …
5 years, 11 months ago
234 : Actions and Strategies to Improve your Messaging w/ Garrett Oden
You are unique, but are you just marketing everyone else? How do you differentiate yourself as a business when the market has become so saturated wit…
5 years, 11 months ago
Bridging the Values-Actions Gap
We have a problem. Dreaming up a vision and writing out our list of core values, missions, etc. is an exciting and crucial part of any business. The …
5 years, 11 months ago
233 : A Conversation w/ Anthony Ragler, Black and White Coffee
Humility, serving wholesale clients, accessibility, and creating an inclusive community. These are some of the many topics discussed in this fantasti…
5 years, 11 months ago
Tips on Job Descriptions
Writing a job description is the first step in getting the right people in the right positions in your shop. They seem pretty straight forward but th…
5 years, 11 months ago
Rebuilding your Staff with Excellence w/ Dave Stachowiak
As we seek to rebuild our staff in the midst of the pandemic, many different questions come up about re-hiring, deciding who not to bring back, how t…
6 years ago
231 : Founder Friday! w/ Blew Kind of Fanny Lou's Porch
When is comes to community and serving the neighborhood well through the cafe, you'd be hard pressed to find a better example than Franny Lou's Porch…
6 years ago
Don't fall into FOLO! (Fear of Limited Options)
You've heard of FOMO, but what about the insidious FOLO? This is the Fear of Limited Options and is a big mental hurdle that most coffee bars have to…
6 years ago