Podcast Episodes
Back to SearchBridging the Values-Actions Gap
We have a problem. Dreaming up a vision and writing out our list of core values, missions, etc. is an exciting and crucial part of any business. The …
5 years, 9 months ago
233 : A Conversation w/ Anthony Ragler, Black and White Coffee
Humility, serving wholesale clients, accessibility, and creating an inclusive community. These are some of the many topics discussed in this fantasti…
5 years, 9 months ago
Tips on Job Descriptions
Writing a job description is the first step in getting the right people in the right positions in your shop. They seem pretty straight forward but th…
5 years, 9 months ago
Rebuilding your Staff with Excellence w/ Dave Stachowiak
As we seek to rebuild our staff in the midst of the pandemic, many different questions come up about re-hiring, deciding who not to bring back, how t…
5 years, 9 months ago
231 : Founder Friday! w/ Blew Kind of Fanny Lou's Porch
When is comes to community and serving the neighborhood well through the cafe, you'd be hard pressed to find a better example than Franny Lou's Porch…
5 years, 9 months ago
Don't fall into FOLO! (Fear of Limited Options)
You've heard of FOMO, but what about the insidious FOLO? This is the Fear of Limited Options and is a big mental hurdle that most coffee bars have to…
5 years, 9 months ago
230 : Making room for Community in your Shop
This is going to be a deep dive into some foundational ideas related to your shop and the way it exists in your community. I wasn't planning this epi…
5 years, 9 months ago
Don't Stress about Stress
There is an abundance of stress to go around right now. I'd say it is likely the most tense and uncertain time I have seen in coffee in my 20 years o…
5 years, 10 months ago
229 : 7 Tips for New Managers
Entering into a new role, or even just taking over a new cafe or team, is a daunting challenge. Many burn out and the experience leaves a bitter tast…
5 years, 10 months ago
Work Alchemy
Not everything we do is fun. Actually, there are a lot of dirty, time-consuming, repetitive tasks that we have to do everyday on order for the cafe t…
5 years, 10 months ago