Podcast Episodes
Back to SearchShifting the Shadow Shift
When we onboard new baristas we usually schedule them for a "Shadow Shift". he intent is that they are to learn the ropes, observe and absorb how thi…
5 years, 8 months ago
238 : Leading, Hiring, and working with your Coffee Tech w/ Hylan Joseph of Espresso Partners
Whether you employ in-house techs or you need to work with outside coffee tech services, today's episode is a must listen!
The cafe is a complex mix…
5 years, 8 months ago
SPECIAL: Stories from the Ground #1 w/ Scott Carey of Sump Coffee
Stories from the Ground is a series of episodes that are designed to give you insights and guidance on how to thrive in the midst of the COVID crisis…
5 years, 8 months ago
My #1 Interview Mistake
Hiring is already a daunting process. There is a lot at stake for both the employer and prospective employee. That said, we tend to find ways to make…
5 years, 8 months ago
237 : Thoughts on Post-COVID Coffee
There are a ton of opportunities to create resiliency and a better normal through how we approach out our mindset, leadership, staff, business, and c…
5 years, 8 months ago
236 : Founder Friday! w/ Miel Castagna-Herrera & Curtis Herrera of Cafe Corazon!
"The little cafe, with a big heart." These words were spoken by Curtis Herrera who, along with his wife Miel, own Cafe Corazon in Kansas City, MO. Ca…
5 years, 8 months ago
You are not your Competition
" Hey! Did you see what so-and-so is doing?" "Oh! look at what _______ is starting to sell?" It's comments like these that are often a sign that we a…
5 years, 8 months ago
235 : 4 Tips for Training your Staff
How do you ensure that what you teach in training is effective for both the employee and the business? Well, there are many different elements but am…
5 years, 9 months ago
Your Employee Handbook is Worthless
We have developed a mentality that if we can just get the right manual, the best onboarding, the most effective hiring process then all will be well …
5 years, 9 months ago
234 : Actions and Strategies to Improve your Messaging w/ Garrett Oden
You are unique, but are you just marketing everyone else? How do you differentiate yourself as a business when the market has become so saturated wit…
5 years, 9 months ago