Podcast Episodes
Back to Search248 : The 5 Elements of Resourcing your Team
The main job of leadership is to give people the resources they need to do the work. Generally speaking, I have simply stated that staff need the too…
5 years, 6 months ago
Special: Grossest Stories from the Bar
Part of the work we do entails some pretty gross things. In today's episode I will be reading 8 selected stories submitted by listeners about the gro…
5 years, 6 months ago
247 : Founder Friday! w/ Ritesh Doshi, of Spring Valley Coffee, Kenya
The best Kenyan coffee tends to be exported to other countries. Spring Valley Coffee flips this on its head by sourcing, roasting, and serving the be…
5 years, 6 months ago
The Dark Roast Night of the Soul
Stay in coffee long enough and it will happen to you. The assumptions and dogmas we make when we first get into coffee are challenged or destroyed, a…
5 years, 6 months ago
246 : Selecting a Wholesale Coffee Provider
Your business is built on partnerships. One of the most critical is the relationship between you and the coffee roaster you select. Entering into thi…
5 years, 7 months ago
Promotion Commotion
BOGO! 10% off! Get any item of equal or lesser value free!
We love to offer promotions and discounts in the coffee retail space. When numbers are do…
5 years, 7 months ago
245 : A Conversation with the World's Youngers Q Grader, Frankie Volkema, Founder of Joven Coffee
What an interesting and inspirational episode this was!
Frankie Volkema, at just 14 years old, is the world's youngest Q Grader and the founder of J…
5 years, 7 months ago
Good Baristas aren't born, they're Made
"I wish they would just get it!" Does this sound familiar?
Whether you have said this out loud or just ruminate on this and similar ideas, the frustr…
5 years, 7 months ago
244 : Top 10 Ways to Lose Employees
Now ore than ever coffee shops should be building stable and resilient teams to give them the best chance at success in an unstable market.
Unfortun…
5 years, 7 months ago
Keeping it Real
The truth can hurt. In our minds, when we thing about "keeping it real" we are usually about to engage in some form of uncomfortable, confrontational…
5 years, 7 months ago