Podcast Episodes
Back to SearchThe Difference of Deference to your Staff
Making decisions on the way things go on the bar can seem like a pretty easy thing to do once you are convinced as the leader or owner. The trouble i…
5 years, 7 months ago
255 : The Triumph of Black Brazilians in Coffee w/ Phyllis Johnson
When we talk about equity we often we are just scratching the surface of what is going on deep in the structure of the coffee industry. Today's guest…
5 years, 7 months ago
When "Going above and Beyond" goes too Far
Oooh boy - This is a phrase frequently used often in coffee to determine whether or not an employee is exceptional or not. It is also a mentality tha…
5 years, 7 months ago
254 : Holiday Hospitality Part 2
This is an especially important time of the year for coffee shops. The holidays are where our hospitality skills are put to the ultimate test. In th…
5 years, 7 months ago
The pain of Detoxing your Work Life
Sometimes, when we are convinced that something needs to change in how we do things, the biggest obstacle is the pain of the change process. In effec…
5 years, 8 months ago
253 : Mindsets that Sabotage Success
Actions are the products of mindsets and not all mindsets are beneficial. In fact, there are a few very common and very dangerous mindsets that will …
5 years, 8 months ago
Founder Friday w/ Klaus Thompson of the Coffee Collective, Denmark!
I am thrilled to present this amazing conversation w/ Klaus Thompson to you all today! The Coffee Collective is at the top of a very short list of th…
5 years, 8 months ago
Not just "One of the Gang"
It is very easy for us to slip into a place where we start to seek approval from employees through trying to just be "one of the gang". Put another w…
5 years, 8 months ago
Fermentation and the Future of Farming w/ Lucia Solis
How coffee is processed after the harvest is integral to whether or not it reaches its full flavor potential. Farmers depend on their crop's quality …
5 years, 8 months ago
The Impact of Absence
We all have a collection of little things the annoy us, and the customers in our shops. What we don't talk about very much is the result of all of th…
5 years, 8 months ago