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243 : Encore Episode! "The Sleepwalking Barista (Owner)"

I am excited to re-share this oldie with you. Mainly because it has a ton of very useful insights that I think we all need to ponder these days. Life…

5 years, 7 months ago

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Lack of-Self-Awareness

One of the main ways that coffee shops fail has a lot to do with the  level of self awareness leaders. So many issues we experience can be traced bac…

5 years, 7 months ago

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242 : A Conversation with James Hoffmann
242 : A Conversation with James Hoffmann

OK! Today we get to talk with coffee legend James Hoffmann! On top of being the 2007 World Barista Champion and Co-owner of Square Mile Coffee Roaste…

5 years, 8 months ago

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241 : Founder Friday! w/ David Morris of Dillanos Coffee Roasters

Today on Founder Friday we get to explore the Coffee Maverick himself, David Morris! 

David J. Morris is Founder and Co-CEO of Dillanos Coffee Roaste…

5 years, 8 months ago

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Prep for Performance Reviews

Performance reviews have become a place where we tend to unload on the barista all the issues we have been seeing over the past months. They tend to …

5 years, 8 months ago

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240 : What to do before you Build your Bar

Designing a coffee bar requires a lot of forethought and attention to detail. Unfortunately, it is often he case that bars are designed for looks and…

5 years, 8 months ago

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SPECIAL: Stories from the Ground #3 w/ Chi Sum Ngai of Coffee Project NY!

Here we go! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of th…

5 years, 8 months ago

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Poaching and Hiring from other Shops

It can sometimes be hard to find qualified employees and when we see great baristas at other shops we "can't help" thinking of offering them a job in…

5 years, 8 months ago

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239 : 5 Best Practices for the Best Small Business w/ Henry Lopez

The sheer number of things we need to focus on in small business is overwhelming. Amidst the sea of tips, tricks, and tools we know we "should" utili…

5 years, 8 months ago

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SPECIAL: Stories from the Ground #2 w/ Jay Sanders of 392 Caffe

We are back! Stories from the Ground is a series of interviews that are designed to give you insights and guidance on how to thrive in the midst of t…

5 years, 8 months ago

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