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The pain of Detoxing your Work Life

Sometimes, when we are convinced that something needs to change in how we do things, the biggest obstacle is the pain of the change process. In effec…

5 years, 5 months ago

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253 : Mindsets that Sabotage Success

Actions are the products of mindsets and not all mindsets are beneficial. In fact, there are a few very common and very dangerous mindsets that will …

5 years, 5 months ago

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Founder Friday w/ Klaus Thompson of the Coffee Collective, Denmark!

I am thrilled to present this amazing conversation w/ Klaus Thompson to you all today! The Coffee Collective is at the top of a very short list of th…

5 years, 6 months ago

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Not just "One of the Gang"

It is very easy for us to slip into a place where we start to seek approval from employees through trying to just be "one of the gang". Put another w…

5 years, 6 months ago

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Fermentation and the Future of Farming w/ Lucia Solis

How coffee is processed after the harvest is integral to whether or not it reaches its full flavor potential. Farmers depend on their crop's quality …

5 years, 6 months ago

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The Impact of Absence

We all have a collection of little things the annoy us, and the customers in our shops. What we don't talk about very much is the result of all of th…

5 years, 6 months ago

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250 : Planning better Events w/ Steven Moloney of The Barista League

These days community and connection are needed more than ever. There can be many hurdles to creating opportunities for having events whether in-perso…

5 years, 6 months ago

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Just re-make it!

There comes a time in every service encounter where we need to decide to take the high road. Re-making a drink when there is a mess-up is one example…

5 years, 6 months ago

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249 : The Path to Cooperative Ownership w/ Christopher Feran and Shane Hinde of Phoenix Coffee

When we think about cooperative ownership related to the coffee shop we tend be fairly unsure what to think of it.  Even though we tend to fear it as…

5 years, 6 months ago

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The Neighbor's Tree

As the saying goes, "The grass is always greener on the other side." We all know this to be true in one or more areas of our lives. In the coffee bar…

5 years, 6 months ago

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