Podcast Episodes
Back to SearchTwo responses to Accountability
One of the most needed but conspicuously missing pieces of the coffee shop puzzle is accountability. Both leaders and baristas need accountability in…
5 years, 5 months ago
265 : Gaining Clarity on Transparency w/ Jonas Lorenz of The Pledge
Transparency. We see it increasingly being used as a tool to signify responsible commerce and trade among coffee roasting companies. But what is it e…
5 years, 5 months ago
RoR #2: Exploring Quality Control w/ Spencer Turer of Coffee Enterprises
What is it we mean when we refer to "Quality?" If we take that a step further we might ask, how can we control quality? These questions are top of mi…
5 years, 6 months ago
How to talk to Customers about Coffee
I get it. You love coffee! You listen to this show after all and you cup, brew, read about, and live coffee. Your customers however, do not. Mostly t…
5 years, 6 months ago
264 : A Conversation with Abner Roldan of Cafe Comunion and La Crema Podcast!
On today's episode we get to have a conversation with Abner Roldan who, along with his wife Karla Quiñones founded one of Puerto Ricos best coffee sh…
5 years, 6 months ago
263 : Founder Friday w/ Mike McFall of Biggby Coffee
Well now! Today we are going to get an inside look into one of the biggest and most successful coffee brands in the nation! We are talking with the C…
5 years, 6 months ago
Paving the Way
All of us want to wake up, look around, and be happy with where we are and what we're doing. How we accomplish that is often thought to be in the "bi…
5 years, 6 months ago
262 : Understanding the Homeless Community
How does your shop address and interact with the homeless community? If you are like most people, the answer is not very defined and born more from f…
5 years, 6 months ago
Be honest with your Wholesale Accounts
In the relationship between wholesale coffee roaster and client, there are things that do not get talked about as much as they should. Largely this i…
5 years, 6 months ago
261 : The Basics of Managing Managers
When we set up a manager in the cafe we are not just delegating authority and freeing up some of our time, we are setting up the business for failure…
5 years, 6 months ago