Episode Details

Operations, People, and Quality. These are three areas I focus on with all of my clients. Each on contains a myriad of subjects and components that we explore in detail to bring the whole business to a higher level. Today I want to discuss a few ideas within each of these categories that I believe are critical for you to pour energy into right now so you can enter into post-COVID business better than when this all started. 

I cannot stress enough how important I think this particular conversation is and I hope it helps your thrive well into the future. 

Related Episodes:

• One-on-ones
• Filtered Thoughts Podcast interview about "The Future of the Coffee Shop" 
• http://keystotheshop.com/employeeculture/
• http://keystotheshop.com/organizationalknowledge/
• Changing things in the Cafe
• The Life Changing Power of Good Authority
• SOPs FTW

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