Podcast Episodes

280 : A Conversation with Jesse Hartman of The Coffee Podcast

Questions and conversation. They are powerful tools to bring clarity and inspire action. Perhaps nobody knows this better than those of us whose job …

5 years, 3 months ago

279 : Founder Friday! w/ Daniel Brown and Nephthaly Leonidas of Gilly Brew Bar

It's Founder Friday! Today we get the honor of hearing the story of Gilly Brew Bar in Stone Mountain, GA from Daniel Brown and Nephthaly Leonidas.

St…

5 years, 3 months ago

The Problem with "Should"

Ever get frustrated that your staff are not doing things the way you want? I'm guessing you have. In fact if you are like most leaders presented with…

5 years, 3 months ago

278 : Making good Hiring Decisions

A lot of how successful a shop is depends on the people who work in it. In the specialty coffee retail industry we can tend to hire based desperation…

5 years, 3 months ago

Eliminating menu items Humanely

Even though you might want to, you can't just chuck items in the garbage willy-nilly. I have been there, done that, and suffered the wrath. 

There is…

5 years, 3 months ago

277: Encore Episode: How to respond to Negative Feedback

How we respond to negative feedback will have a big impact on how our business grows. The trouble is that we tend to not take kindly to negative feed…

5 years, 3 months ago

Positive Doubt

In conversation with employees we are often too quick to accept the first answer or the first explanation of and issue. In order to help we need to h…

5 years, 3 months ago

Special! "Thinking Differently" Series |Radical Sustainability w/ James Combs of Combs' Coffee

Welcome to the last episode in the "Thinking Differently" series brought to you by Ground Control!

We are ending on an amazing episode this week as w…

5 years, 3 months ago

276 : Six Ideas for Increasing your Revenue

How do I make more money? Which areas of the business can I adjust to increase my profitability? These are the questions on the minds of most coffee …

5 years, 3 months ago

Who do we Serve?

When we serve coffee, who are we serving? If you were to listen in on many conversations about coffee over the counter you would think we are just se…

5 years, 4 months ago