Podcast Episodes
Back to Search269 : What to Focus on after you Launch
Starting a coffee bar means you have to focus on several hundred different things at once. It can be maddening! All of this to get to the point where…
5 years, 2 months ago
268 : Founder Friday! w/ Adam Obrátil of Industra Coffee, Brno, Czech Republic
I am so excited to share this interview with Adam Obrátil, the co-founder of one of the Czech Republic's most well known and foundational cafes, Indu…
5 years, 3 months ago
Speed is not the Goal
How people experience the service we provide them has a lot to do with the pace we keep in the process. Sometimes we go too fast! Sometimes we go too…
5 years, 3 months ago
267 : The Power of Delegation
We have a control problem. Specifically we don't like to give up our control of the processes and operations of our cafes out of fear for what might …
5 years, 3 months ago
Are you Excited?
I hear all the time how we want baristas to be excited, motivated, up-selling, engaged etc. Those are all great ideals and goals. The problem is that…
5 years, 3 months ago
266 : Building Physical Resilience W/ Dr. David Dahl DPT, CAFS
The health of our bodies plays a huge role in determining the quality of our life both at work in the shop and outside of work. When we are pursuing …
5 years, 3 months ago
Two responses to Accountability
One of the most needed but conspicuously missing pieces of the coffee shop puzzle is accountability. Both leaders and baristas need accountability in…
5 years, 3 months ago
265 : Gaining Clarity on Transparency w/ Jonas Lorenz of The Pledge
Transparency. We see it increasingly being used as a tool to signify responsible commerce and trade among coffee roasting companies. But what is it e…
5 years, 3 months ago
RoR #2: Exploring Quality Control w/ Spencer Turer of Coffee Enterprises
What is it we mean when we refer to "Quality?" If we take that a step further we might ask, how can we control quality? These questions are top of mi…
5 years, 3 months ago
How to talk to Customers about Coffee
I get it. You love coffee! You listen to this show after all and you cup, brew, read about, and live coffee. Your customers however, do not. Mostly t…
5 years, 3 months ago