Podcast Episodes

274 : Crafting Specialty Drinks in your Shop w/ Matt Foster

U.S. Coffee in Good Spirits champion Matt Foster is here to guide you to specialty drink success! 

We all want to have a menu that includes unique si…

5 years, 1 month ago

273 : Founder Friday w/ Anne Lunnel and Charles Nystrand of Koppi Coffee Roasters, Helsingborg, Sweden

I am thrilled to get to feature Anne Lunnel and Charles Nystrand of Koppi: Fine Coffee Roasters on this month's Founder Friday!

Founded in 2007, Kopp…

5 years, 2 months ago

Keep Systems Simple!

We need systems in the coffee shop. As we pursue them it can be easy to complicate the process and end up with something that was meant to be helpful…

5 years, 2 months ago

272 : Coffee for Dummies w/ Major Cohen

How we talk about coffee, relay information about coffee, and represent coffee to our customers and consumers in general, not only determines their a…

5 years, 2 months ago

Scaling Values

Going from a single store store to multiple locations brings with it the question of how to replicate the culture and values across the shops. Making…

5 years, 2 months ago

271 : Why the Cash Register Controls Everything

One of the most neglected areas of the bar happens to also be the most important. The register. Not because it is where we handle money (although tha…

5 years, 2 months ago

The Myth of the All-Star Team

Hiring a great team is the aim of every cafe. Often when we look for the right person we end up looking for the perfect individual vs the perfect fit…

5 years, 2 months ago

270 : A Conversation w/ Mark Michaelson of Michaelson Consulting!

Coffee roasting legend Mark Michaelson is back on the show! Mark has spent the last 9 years as the Head Roaster for onyx Coffee Labs in NW Arkansas w…

5 years, 2 months ago

RoR #3: Making Contingency Planning a Reality w/ Andi Trindle Mersch of Philz Coffee

If this least year has shown us anything, it is that life is unpredictable and can sometimes throw a wrench into our plans, causing us to go into eme…

5 years, 2 months ago

Commit before you Communicate

Talking about, even announcing to our staff, what we are going to do and what we intend to do is a behavior displayed by leaders under the title of "…

5 years, 2 months ago