Podcast Episodes
Back to Search282 : How to Listen to your Customers
Running a coffee house is all about making sure you are able to serve the needs of your customers and to do so consistently. In order to do that you …
5 years ago
Exercising Self-control as an Owner
We like to be in control. The shop is your baby and you have all the authority in the world to assert yourself into the operations and correct things…
5 years ago
281 : The Vietnamese Coffee Revolution w/ Sahra Nguyen of Nguyen Coffee Supply
"Vietnam is the future of specialty coffee!" Today we are going to unpack this statement and discuss how the Vietnamese coffee movement is creating o…
5 years ago
RoR #5: Time and Color in Roasting w/ Morten Munchow of Coffee Mind
Time and color in the roasting process are inextricably linked. We are fairly used to using time as a tool but what about color? Turns out that the c…
5 years ago
Turning the Ship
When we seek to change things in our coffee shops we often underestimate the amount of time and investment it will take to actually turn things aroun…
5 years ago
280 : A Conversation with Jesse Hartman of The Coffee Podcast
Questions and conversation. They are powerful tools to bring clarity and inspire action. Perhaps nobody knows this better than those of us whose job …
5 years ago
279 : Founder Friday! w/ Daniel Brown and Nephthaly Leonidas of Gilly Brew Bar
It's Founder Friday! Today we get the honor of hearing the story of Gilly Brew Bar in Stone Mountain, GA from Daniel Brown and Nephthaly Leonidas.
St…
5 years ago
The Problem with "Should"
Ever get frustrated that your staff are not doing things the way you want? I'm guessing you have. In fact if you are like most leaders presented with…
5 years ago
278 : Making good Hiring Decisions
A lot of how successful a shop is depends on the people who work in it. In the specialty coffee retail industry we can tend to hire based desperation…
5 years, 1 month ago
Eliminating menu items Humanely
Even though you might want to, you can't just chuck items in the garbage willy-nilly. I have been there, done that, and suffered the wrath.
There is…
5 years, 1 month ago