Podcast Episodes
Back to SearchHelping Managers Avoid Burnout
Here's some good news...Burnout is usually a result of a long string of unaddressed stressors that build up until they reach critical mass. Why is th…
5 years ago
294 : At Origin Roasting Revolution w/ Luis Fernando, founder of Amor Perfecto!
We generally assume that roasting happens once green coffee leaves its county of origin taking much of the coffee's value along with it. But there is…
5 years ago
Skewing Positive
It is a blessing and a curse. Being in a position of management or any type of authority means you likely can see when things are wrong or don't quit…
5 years ago
293 : Thoughts on Defining Professionalism
What is professionalism? Is it aprons? Using the right greeting? The way the space looks? When it comes to coffee shops and coffee professionals we o…
5 years ago
Ignoring the Customer
On some level we all can justify ignoring customers in our coffee shop. Seems pretty crazy right? I mean, why would we do that knowing how important …
5 years ago
292 : How to Take Charge and Drive Your Career w/ Ed Evarts
Who is driving our career? Most of the time we attribute our careers current state to outside forces or fate. Rarely will we consider that we ourselv…
5 years ago
When Experience is a Liability
Don’t hire someone with experience! At least that is what I hear quite often. The idea being that you won’t have to untrained old habits. I many peop…
5 years, 1 month ago
291 : What to do if Your Baristas Won't Listen to You
Have you ever thrown your hands up in frustration and said something like, "Why won't my staff listen to me?!" I get this type of question a lot from…
5 years, 1 month ago
ROR #7 Illustrative Sample Roasting w/ Mike Ebert of Firedancer Coffee Consultants
Sample roasting is a critical part of any roasting operation. But sample roasting is not simply used for finding defects or even just for making purc…
5 years, 1 month ago
Tips on how to Replace a Manager
Turnover is inevitable. Even though we expect it, it's not easy. When it comes to replacing managers though, it becomes 10x as difficult because the…
5 years, 1 month ago