Podcast Episodes
Back to Search300 : Founder Friday! w/ Jermey Lyman of Birch Coffee, NYC
New York City is undoubtedly one of the coffee capitals of the world. With a seemingly endless number of options to choose from, it is hard to stand …
4 years, 11 months ago
Hard Work is Hard
At work there is unnecessary difficulty and then there is just…necessary difficulty. The trouble is that sometimes we can blur the line between the t…
4 years, 11 months ago
299 : 5 Rules for a Successful Coffee shop
What makes a successful coffee bar? This whole show is dedicated to exploring the depths of the question and yet there are a few fundamental elements…
4 years, 11 months ago
Care Assurance is the New Quality Assurance
Quality control and assurance is common in most well established coffee shops. Even if it is not a dedicated position, it at least is an area where w…
4 years, 11 months ago
298: A Trophy, or Atrophy?
Winning coffee awards and competitions is pretty cool. There are many benefits to pursuing accolades for your coffee shop through such as marketing o…
4 years, 11 months ago
Encore! Curbing Their Enthusiasm
On a daily basis we have opportunities to take a customer's genuine curiosity and excitement and either affirm it and guide them or to stamp it out a…
4 years, 11 months ago
297 : Making Coffee Education Fun w/ Suneal Pabari of Leaderboard Coffee
A big issue with coffee education is accessibility. Much of the practical information that leads customers and coffee professionals alike to understa…
4 years, 11 months ago
Motivating Staff Through Culture
How do I motivate my staff? This was a question I received at Coffee Fest regarding managers and I believe the answer is applicable both to baristas …
5 years ago
296 : Holistic Barista Training w/ David Castillo of Go Get Em Tiger in Los Angeles
Training staff to become productive, competent, and confident members of the team is a massive challenge all coffee shops face. In spite of our best …
5 years ago
295 : Founder Friday! w/ Justin Shepherd of Spencers Coffee, Bowling Green, KY
It's Founder Friday! I am very pleased to be presenting a conversation with someone who I have wanted to have on a Founder Friday for quite a while. …
5 years ago