Podcast Episodes
Back to Search427 : Encore Episode: What you MUST Know About Employee Culture w/ Stan Slap
While culture is a needed focus, today it has become the hottest buzz word that can mean almost anything. What is most useful these days as we rightl…
2 years, 11 months ago
426: Fostering a Culture of Continuous Improvement
Having an engaged staff that are motivated and inspired to not just get through the shift, but to truly invest into the cafe and help improve things …
2 years, 11 months ago
Generate More Urgency!
So many things vie for our attention in the day-to-day work of the coffee shop. In the midst of the fires we need to put out, questions that need ans…
2 years, 11 months ago
425 : Some Thoughts on Supporting Your Manager
Managers hold the key to the success of the shop. They are tasked with taking all the people, place, and processes and making them work well together…
3 years ago
Faithfulness and Honesty
It is easy to get discouraged in running a cafe. There are a million things to do and the temptation to despair becomes worst when we hold an idealiz…
3 years ago
424: Developing Menu and Hospitality Guides
When it comes to our training and resourcing of staff we often have a desire for people to "get it" and to be detail oriented, but fail to give them …
3 years ago
423 : Founder Friday! w/ Danny and Michelle Quiroz of Reserva Coffee Roasters | McAllen, TX
I am so excited to present this Founder Friday with two people who are doing amazing things in coffee! I met them in the first year of their business…
3 years ago
Three Questions for Better Cafe Decisions
Everyday we make decisions about both small and large things in the coffee shop. Often those decisions are made in a reactive way that is more born f…
3 years ago
ROR #24 : Perspectives on Roasting for Espresso w/ Jaroslav Tuček of Doubleshot, Czech Republic
Roasting for espresso is a tricky business. Not only are there multiple variables that inherently complicate the extraction process but there is also…
3 years ago
422: Coffee Truck Success w/ Vincent LaVolpa of Green Joe Coffee School
One of the best options for getting started in coffee without as much risk is a coffee truck. Especially emphasized post-pandemic, mobile concepts li…
3 years ago