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415: The Best Lessons On How to Listen w/ Listening Expert, Oscar Trimboli

Learning how to listen is the cornerstone of effective and transformative communication. In the hustle and fast paced daily activities of the coffee …

2 years, 11 months ago

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Seeking to Learn Across Age Divides

Especially important for the younger generation is access to the wisdom and experience of those who have gone before. Older coffee professionals can …

2 years, 11 months ago

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414: Secret Ingredients for a Successful Coffee Shop

The barrier of entry for getting a coffee shop open is lower than ever. Many have the idea that if they can get the shop open, then they have succeed…

2 years, 11 months ago

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Menu Simplicity as Hospitality

I mean, I like variety as much as the next person, but overly complex menus are overwhelming and create confusion for customers who rely on us to cur…

2 years, 11 months ago

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413 : Coffee Education and Training at Origin w/ Fabiola Solano of Soy Barista

In order to train people in coffee and barista skills you have to not only be a student of your subject, but also a student of your students and thei…

2 years, 11 months ago

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RoR # 22 : Master Insights on Roaster Maintenance and Care w/ Doug Graf, Vintage Coffee

Setting up and maintaining a roaster for functionality, safety, and quality output is perhaps the biggest challenge of roasting. There are many varia…

2 years, 11 months ago

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412 : Founder Friday! w/ Lem Butler and Kyle Ramage of Black and White Coffee Roasters

It's Founder Friday! Partnerships in coffee bars can be tricky things. You really have to make sure you have complimentary character traits as well a…

3 years ago

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The Myth of Hands Off / Automated Leadership

There is a shortcut for everything these days. Automation, templates, and other tools would give you the impression that you can automate of be hands…

3 years ago

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411 : Excellence, Approachable Coffee and Always Learning w/ Kenneth Thomas of Umble Coffee and Coffee 101 Podcast

Opportunities for specialty coffee still abound in certain areas of the American South. With those opportunities comes challenges of communicating co…

3 years ago

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Don't Forget Relationships

The foundation of the building determines the stability of what is built on it. When it comes to building a coffee shop business your growth cannot o…

3 years ago

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