Podcast Episodes
Back to Search419: Behaviors That Establish Excellent Management Culture
The culture of your management and leadership team is perhaps the most important one to focus on if you want the over all company culture to be healt…
2 years, 10 months ago
418: Founder Friday! w/ John and Luigi DiRuocco of Mr. Espresso, Oakland, CA
It's Founder Friday! Leaving a legacy and making an impact on the industry is something we all want for our businesses. Few companies get to the plac…
2 years, 10 months ago
Focus on Your Manager Culture
In all the building of systems and curating of culture we do, the one culture that tends to get short changed is the managers. Whether it is just you…
2 years, 10 months ago
417: Dialing in Your Water w/ Taylor Minor of Third Wave Water
For a long time the coffee you could get at home was limited in quality because the average home user, while able to purchase gear and coffee, was no…
2 years, 11 months ago
SPECIAL! Part 2! Coffee Fest Live Louisville, KY 2023 w/ Lauren Lathrop and Rob Arnold | Learning to Roast Coffee + How to make Great Cocktails and Signature Drinks
Part 2 of 2023 Coffee Fest Live Louisville, KY interviews!
In these interviews I sit down with stellar presenters and lecturers to dig deep into a ra…
2 years, 11 months ago
SPECIAL! Part 1 Coffee Fest Live Louisville, KY 2023 w/ Jackie Nguyen and Sean Roberson | Master Social Media + Serving Great Coffee to Underserved Neighborhoods
Part 1 of 2023 Coffee Fest Live Louisville, KY interviews!
In these interviews I sit down with stellar presenters and lecturers to dig deep into a ra…
2 years, 11 months ago
Resentment in the Cafe
If we work with people long enough, we are going to face frustrations and challenges. Too often these normal relational issues go unresolved and soli…
2 years, 11 months ago
ROR #23 : How to Close the Industry-Consumer Flavor Gap w/ Phil Beattie, Dillanos Coffee Roasters
As an industry, our flavor preferences turn into what we market, which turn communicates a message about quality and what people should care about wh…
2 years, 11 months ago
416 : People-First Principles for Growing Your Shop w/ Mike McFall of Biggby Coffee
Growing you coffee shop is about more than just adding locations. Growth has to do with developing internal resilience, culture, and practices that a…
2 years, 11 months ago
Bottling Your Best Barista
All of us have had the conflicted emotions of having baristas that are simply amazing but then also knowing that those baristas will eventually leave…
2 years, 11 months ago