Podcast Episodes
Back to SearchSHIFT BREAK: Your Manager Has No Time To Manage!
High expectations are fine as long as they are coupled with the resources and tools to actually achieve them. No position in the cafe gets the short …
2 years, 8 months ago
441: How to Achieve Operational Excellence w/ Laila Ghambari
A coffee shop cannot survive without having excellent operational systems and tools that bring together and make consistent all the craft, values, an…
2 years, 9 months ago
SHIFT BREAK: Quality Still Matters
Quality is subjective. What is not subjective though, is that quality matters. That begs the question, how should we define quality and pursue it in …
2 years, 9 months ago
440 : What Should Scare You About Coffee
Working in coffee, you come across a lot of unexpected career pitfalls. Things that you may not have expected that can lurk just around the corner an…
2 years, 9 months ago
Founder Friday! Youth, Foster Care, and Human Connections Through Coffee | w/ Miah Sommer of Astute Coffee in Omaha, NE
More than 23k youth age out of the foster care system each year. Many of these young people, because of the trauma and instability, end up at higher…
2 years, 9 months ago
SHIFT BREAK: Wrong Fit For the Role, or Wrong Fit For Your Business?
It can be difficult to tell the difference between and employee who is not the right fit for your business, vs a barista who is is simply not the rig…
2 years, 9 months ago
438 : How to Build a Successful Cafe w/ Erin Young of Red Buffalo Cafe
Opening a running a successful cafe is no easy task. I requires passion as well as attention to the details around systems, relationships, and being …
2 years, 9 months ago
SHIFT BREAK: Making Minimum Viable Changes
Once we see that there are changes that need to be made tyo improve our shops, we can tend to either freeze under the enormity of the task, or we can…
2 years, 9 months ago
437 : The New Age of the Barista: Mindsets + Habits for Success
What does it take to be successful as a barista or even just a coffee professional today? I believe the main differentiator for cafes is the experien…
2 years, 9 months ago
SHIFT BREAK: Rest and Meaningful Work
As we focus this week on balance and taking stock of the levels of energy and effort we put into our cafes, we must also consider the type of work we…
2 years, 9 months ago