Podcast Episodes
Back to Search456: Competitions and What Makes a Good Barista w/ Scott Conary, Carborro Coffee / WCE Judge
Coffee competitions have grown to be a dominant force for how professionals and consumers alike view the role of a barista, the industry, and coffee …
2 years, 6 months ago
455 : Founder Friday! w/ Nick Kassouf of Tru Bru Organic Coffee
Caring for people and their experience, both as employees and as customers, is at the heart of a successful coffee shop. In order to consistently pur…
2 years, 6 months ago
SHIFT BREAK : The Scourge of Nitpicking Bosses
If I could pick one way to absolutely decimate your culture and drive your employee's morale into the dirt, while also making your customer's squirm,…
2 years, 6 months ago
454: Creating a Vibrant Coffee Bar w/ Charles Babinski of Cafe 143 in Sydney, AUS
In our quest for success in the coffee shop business we embrace the busy and frenetic pace that is assumed as necessary to bring us fulfillment. As w…
2 years, 6 months ago
SHIFT BREAK: Questions Are Not Threats
In order to have engaged baristas, owners and managers must first be willing to engage. Unfortunately we have a habit of stifling questions and feedb…
2 years, 6 months ago
453 : The Craft of Operations
When we think of the craft of coffee we tend to think only in terms of the bean and beverage itself. The whole value chain of coffee has benefited gr…
2 years, 6 months ago
RoR #29 : A Coffee Roaster's Career Journey, Leigh Wentzle, Cedar Coffee
As a roaster your career can go through many different unique phases, all of which will tech you different things about the craft, the business, lead…
2 years, 6 months ago
SHIFT BREAK : Candid Advice for Baristas, Managers, and Owners
The most important thing in coffee...is people. More to the point, managers and owners prioritizing hiring and caring for the right people, and baris…
2 years, 6 months ago
452: Championing the Customer Experience in Coffee w/ 3x SA Barista Champion, Winston Douglas Thomas of Cedar Coffee
The world of professional specialty coffee can be both inspiring and intimidating with many customers and new baristas feeling lost in the mix of rul…
2 years, 6 months ago
SHIFT BREAK : Setting and meeting Standards in the Coffee Shop
Having high standards is part of what it means to be in specialty coffee. While it is true that we need to have reasonable tolerances built into our …
2 years, 7 months ago