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453 : The Craft of Operations

When we think of the craft of coffee we tend to think only in terms of the bean and beverage itself. The whole value chain of coffee has benefited gr…

2 years, 4 months ago

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RoR #29 : A Coffee Roaster's Career Journey, Leigh Wentzle, Cedar Coffee

As a roaster your career can go through many different unique phases, all of which will tech you different things about the craft, the business, lead…

2 years, 4 months ago

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SHIFT BREAK : Candid Advice for Baristas, Managers, and Owners

The most important thing in coffee...is people. More to the point, managers and owners prioritizing hiring and caring for the right people, and baris…

2 years, 4 months ago

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452: Championing the Customer Experience in Coffee w/ 3x SA Barista Champion, Winston Douglas Thomas of Cedar Coffee

The world of professional specialty coffee can be both inspiring and intimidating with many customers and new baristas feeling lost in the mix of rul…

2 years, 4 months ago

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SHIFT BREAK : Setting and meeting Standards in the Coffee Shop

Having high standards is part of what it means to be in specialty coffee. While it is true that we need to have reasonable tolerances built into our …

2 years, 4 months ago

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451: Business Growth, Integrity, and Coffee Farmer Equity w/ Martin Mayorga of Mayorga Coffee

When Martin Mayorga first entered the coffee industry it was not as someone whose singular passion was the product, but the people and communities be…

2 years, 4 months ago

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SHIFT BREAK : Evolution Through Small Steps

When we set goals it is usually because we have come to realize a need for change. In the cafe this can result in making a large scale transformation…

2 years, 4 months ago

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RoR #28 : Ease and Accessibility in Sample Roasting w/ Andrew Stordy, Inventor/Founder of IKAWA

Sample roasting empowers people with the knowledge of possibility locked in the coffee. Bringing sample roasting that provides for more continuity an…

2 years, 5 months ago

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450: A Conversation About Mobile Apps and Hospitality w/ Joe Capone of Espressly

Hospitality is a pursuit that relies on our ability to not only offer our guests excellence in quality, consistency, and interaction, but it also rel…

2 years, 5 months ago

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SHIFT BREAK: Embracing Your Constraints

You can't always get what you want. In fact, getting exactly what you want may hinder your growth and creativity in the long run. Most of us in the c…

2 years, 5 months ago

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