Podcast Episodes
Back to SearchSHIFT BREAK : 2 Tips for Bar Design
There is nothing as frustrating as working on and getting served from a busy bar that was not designed appropriately. From size, placement, equipment…
2 years, 3 months ago
458: Encore Episode! My Wife Interviews Me about My Career and How Coffee Brought Us Together
Looking back is not only a great way to take stock of how you have developed professionally and as a person, but also to bring back into focus what w…
2 years, 3 months ago
SHIFT BREAK: No Cell Phones
It's the age old question, "Should we be able to use our phones behind the bar?". Simple right? Well, yes in some ways but the way we approach answer…
2 years, 3 months ago
457: Finding Your Place in Coffee w/ John Luke Robertson | Kings Lane Coffee
John Luke Roberston is the founder and roaster at Kings Lane Coffee in West Monroe, LA. You may be familiar with the TV show Duck Dynasty that follow…
2 years, 3 months ago
SHIFT BREAK: Too Many Managers!
Can you have too much of a good thing? When it comes to managers and bosses in the coffee shop the answer is a resounding and exasperated YES! Why do…
2 years, 3 months ago
456: Competitions and What Makes a Good Barista w/ Scott Conary, Carborro Coffee / WCE Judge
Coffee competitions have grown to be a dominant force for how professionals and consumers alike view the role of a barista, the industry, and coffee …
2 years, 3 months ago
455 : Founder Friday! w/ Nick Kassouf of Tru Bru Organic Coffee
Caring for people and their experience, both as employees and as customers, is at the heart of a successful coffee shop. In order to consistently pur…
2 years, 4 months ago
SHIFT BREAK : The Scourge of Nitpicking Bosses
If I could pick one way to absolutely decimate your culture and drive your employee's morale into the dirt, while also making your customer's squirm,…
2 years, 4 months ago
454: Creating a Vibrant Coffee Bar w/ Charles Babinski of Cafe 143 in Sydney, AUS
In our quest for success in the coffee shop business we embrace the busy and frenetic pace that is assumed as necessary to bring us fulfillment. As w…
2 years, 4 months ago
SHIFT BREAK: Questions Are Not Threats
In order to have engaged baristas, owners and managers must first be willing to engage. Unfortunately we have a habit of stifling questions and feedb…
2 years, 4 months ago