Podcast Episodes
Back to SearchSHIFT BREAK: How to Assess a Barista's Performance
One of the most critical parts of leadership in a cafe is how you invest in developing those you lead. Depending on how it is done, evaluating and as…
2 years, 2 months ago
474 : On Roasting and Representation w/ 2024 U.S. Roasting Champion, Eduardo Choza | Mayorga Coffee
Learning to roast and hone one's skill in the craft is a difficult task. Add to that the pursuit of competition and leading an entire department of a…
2 years, 2 months ago
SHIFT BREAK: Feedback is Not a Lecture
Too many times we confuse giving feedback with lecturing our staff which easily shuts down the person we were intending to communicate with. Feedback…
2 years, 2 months ago
473: A Master Class in Wholesale Coffee w/ Honor Forte of Olympia Coffee Roasters
Developing the wholesale arm of your coffee roasting company boils down to the value can you offer your potential customers. Beyond the coffee itse…
2 years, 3 months ago
SPECIAL! Grocery, Community, Roasting, and Mobile Coffee | Live Interviews fromCoffee Fest NYC 2024!
Welcome to another episode in the live from Coffee Fest interview series!
This is a series of 4 conversations with presenters on the show floor at …
2 years, 3 months ago
SHIFT BREAK: Evil Owners and Lazy Baristas
How many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe …
2 years, 3 months ago
472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority
Being technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotio…
2 years, 3 months ago
471 Founder Friday! Encore Episode w/ Emi Fukahori of Mame Coffee in Zurich Switzerland!
In the world of cafes there are many ways to be excited about coffee. Some of those ways can alienate a customer instead of welcoming them into this …
2 years, 3 months ago
SHIFT BREAK: Beyond the Metrics
Business success leaves clues. Metrics such as labor percentage, COGs, Employee Turnover Rate, and more are all measurements we use to both guide how…
2 years, 3 months ago
470: SPECIAL! Raising Barista Wages | KTTS x Valor Coffee Podcast Recorded Live at SCA Chicago!
The goal of business is ultimately to provide for people. Firstly a business is stared as a means for the owner to provide for themselves and their f…
2 years, 3 months ago