Podcast Episodes
Back to SearchSHIFT BREAK: Don't Manage by Crisis
Managing in a cafe is one of the ultimate forms of leadership. Part of leading as a manager is planning for, responding to, or avoiding altogether, p…
2 years ago
485: Your Shop vs The Industry - How to Free Yourself From Dependency
The Industry. What does that even mean? Owners and professionals use this term as though it has specific power to give clarity or meaning to the wor…
2 years ago
SHIFT BREAK: Three BIG Hiring Mistakes (and how to avoid them)
Hiring is probably the most important decision you make in your coffee shop. As important as it is to choose the right people, we often are at the me…
2 years ago
484: Demystifying Mentorship w/ Dr. Ruth Gotian, Author of "The Financial Times guide to Mentorship""
In the the coffee industry, we all need help and we can all give help. In order to truly advance our own careers and those of others we want find su…
2 years ago
SHIFT BREAK: Hiring based on Staff Preference vs Business Needs
Making decisions about who to hire or even who might need to be let go are some of the hardest but most important decisions to make in a coffee shop.…
2 years, 1 month ago
483: Encore: 6 Essential Qualities of Coffee Shop Leaders
Leadership in the coffee shop can either be the glue that holds it together and nurtures its growth, or it is the force that tears it apart and depl…
2 years, 1 month ago
482: Founder Friday! w/ Rahul Reddy of Subko Coffee Mumbai, India
At the head of some of the most exciting brands in India's rapidly expanding specialty coffee scene is Subko. More than coffee, Subko has created a p…
2 years, 1 month ago
SHIFT BREAK: The Best Marketing Strategy
We only have so much energy, time, and money to give to marketing our coffee shops. There is a lot of stress related to having the right strategy for…
2 years, 1 month ago
481 : Exploring Sensory Analysis Using "The Coffee Rose"/ Ian Fretheim, Director of Sensory Analysis at Cafe Imports
Tasting coffee is arguably one of the most important, yet subjective practices we engage in as coffee professionals. As our guest today will articula…
2 years, 1 month ago
SHIFT BREAK: Stop Talking, and Start Doing
It is easy to talk about the things we want to improve, fix, and institute in the cafe. Trouble is that in all the talking of doing the how we need …
2 years, 1 month ago