Podcast Episodes

SPECIAL! Grocery, Community, Roasting, and Mobile Coffee | Live Interviews fromCoffee Fest NYC 2024!

Welcome to another episode in the live from Coffee Fest interview series! 

This is a series of 4 conversations with presenters on the show floor at …

2 years ago

SHIFT BREAK: Evil Owners and Lazy Baristas

How many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe …

2 years ago

472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority

Being technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotio…

2 years ago

471 Founder Friday! Encore Episode w/ Emi Fukahori of Mame Coffee in Zurich Switzerland!

In the world of cafes there are many ways to be excited about coffee. Some of those ways can alienate a customer instead of welcoming them into this …

2 years, 1 month ago

SHIFT BREAK: Beyond the Metrics

Business success leaves clues. Metrics such as labor percentage, COGs, Employee Turnover Rate, and more are all measurements we use to both guide how…

2 years, 1 month ago

470: SPECIAL! Raising Barista Wages | KTTS x Valor Coffee Podcast Recorded Live at SCA Chicago!

The goal of business is ultimately to provide for people. Firstly a business is stared as a means for the owner to provide for themselves and their f…

2 years, 1 month ago

SHIFT BREAK: Minding Our Business

How do we help? A few thoughts have been swirling in my mind since the SCA expo in Chicago, and one of them has to do with the best contribution we c…

2 years, 1 month ago

469: Unremarkable Hospitality and Cafe Terroir

When we read about amazing hospitality stories in restaurants, it can (and should) inspire us to pursue hospitality in our our coffee shops. Trouble …

2 years, 1 month ago

SHIFT BREAK: The Art of Letting Go

In order to progress, you need to let go. For coffee shop owners this is hard to do because so much on the initial business is based on personal work…

2 years, 1 month ago

RoR #31 : Improve your Roasting Range by Focusing on the Fundamentals w/ Willem Boot of Boot Coffee

Today, if you are a roaster, you need to be able to navigate a pretty wide range of options in equipment, varieties of coffees and processes, as well…

2 years, 1 month ago