Podcast Episodes
Back to SearchSHIFT BREAK: Don't Celebrate Unhealthy Wins
We have to overcome many challenges in the day-to-day operations of the coffee shop. Some of these challenges are inevitable, and our ability to grow…
1 year, 10 months ago
496: Hard Decisions and High Standards
Much of what gets written regarding the reasons behind declining standards in the coffee shop focuses on the leadership and what they can do to facil…
1 year, 10 months ago
Special Message: What is a Key Holder Coaching Group and Why Join?
The things we learn in community with others can have a profound impact on both us and our businesses. Certainly learning by yourself is a good thing…
1 year, 10 months ago
SHIFT BREAK: Making Sense of Marketing Promises
Marketing is designed to get you to buy. It is something we all do in our businesses. In fact, to not market is to do the customer a disservice in th…
1 year, 11 months ago
495 : Encore Episode: Loving the Closing Shift: Problems, Solutions, and Transformational Mindsets
To me, there is something special about the closing shift. Yes there is a lot of work, but there is an honor in tending to the place that just that …
1 year, 11 months ago
493 Founder Friday! w/ Rachel Lehman of Crema Coffee Roasters in Nashville, TN
There are many great coffee shops and roasters in this world. What makes a great cafe in my mind is intentionality, a focus on kindness, consistency…
1 year, 11 months ago
SHIFT BREAK: Embrace Your Space
Designing your coffee shop can be one of the most exciting parts of the opening or scaling process. Exciting, that is, until we come up against resis…
1 year, 11 months ago
492: How to be The Best Coffee Shop
What is the "Best" coffee shop? As long as coffee and coffee shops have been around, us humans have been rather preoccupied with what the best coffe…
1 year, 11 months ago
SHIFT BREAK: Focusing on the Whole, Not the Part
Getting into coffee and then pursuing it as a career takes your through a few different phases of maturation. One of the first phases is where you fo…
1 year, 11 months ago
491: Graceful Exits: How to Sell Your Coffee Shop w/ Aaron Friedman
When you start a business, pretty much all your attention goes to getting it up and running and then to keeping it going and growing it over the hop…
1 year, 11 months ago