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SHIFT BREAK: Setting Staff Up For Success

 When we talk about our employees it is common to talk about "setting up staff for success", but what does that really look like. Talking about it c…

1 year, 11 months ago

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SPECIAL! | Coffee Fest NOLA 2024 w/ Turgay Yildizli of Specialty Turkish Coffee, Doron Petersan of Sticky Fingers Sweets and Eats, and Jonathan Riethmaier of Mammoth Coffee

Welcome to our special episode from Coffee Fest live on the show floor interviews from New Orleans, 2024!

To start us off we will be talking with Tur…

1 year, 11 months ago

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490: 7 Vital Things to Include in Daily Shift Work

A shop is maintained by the attention and repeated actions we put into it. We need to make sure our systems and tools are crafted well in order to m…

1 year, 11 months ago

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SHIFT BREAK: Reassessing Growth

Growing the business is probably the number one concern in the cafe industry. In general we tend to look at growth as either scaling the size of the…

1 year, 11 months ago

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489: Tips for Creating a Resilient Cafe

Ever since 2020, we as a coffee industry have been looking for ways to create more resiliency in our businesses. The cafe in particular is vulnerabl…

2 years ago

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488: Founder Friday! Honoring Coffee's Root w/ Bartholomew Jones of Cxffee Black!

Coffee is from Africa, yet the way we think of and enjoy coffee today is largely separated from the roots that produced that original fruit. The disp…

2 years ago

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SHIFT BREAK: Are You Growing With Your Business?

It is assumed that we should constantly be growing our businesses and looking to expand, scale, and add-to what we have now. Trouble is that, in toda…

2 years ago

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487: How to Think Fast and Talk Smart in the Cafe w/ Matt Abrahams

Every day in the cafe we are called on to communicate "in the moment". Whether we are baristas, trainers, managers, or owners ; how effective we are…

2 years ago

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SHIFT BREAK: Don't Give Up

Seeing results form your efforts is what motivates most all of us. In the coffee shop you are engaged with a dynamic intersesion of moving and living…

2 years ago

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486: Why You should Fire Your Landlord and Consider Owning Your Building w/ Paul Neal

One of the most heartbreaking things I see is when an established cafe is forced to upend everything due to changes to the cost or use of a space th…

2 years ago

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