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478: Building Efficiencies Into Your Roastery w/ Scott Stouffer of Probat Coffee

Setting up and optimizing your roastery for compliance, efficiency, and sustainable quality output is not just something to be done once in the begin…

1 year, 11 months ago

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SHIFT BREAK: When Numbers Lie

Numbers tell a story, but not the whole story. Though the number of times someone purchases an item on your menu may indeed mean that they prefer it …

1 year, 11 months ago

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477: Inspiring the next generation of Coffee Farmer w/ Yolima Taborda Rojas of Paisa Coffee, Colombia

Two of the most important things that help coffee farmers are market access, and being able to invigorate the younger generation to work in and advoc…

2 years ago

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476: Founder Friday! The Story of Story Coffee w/ Don Niemyer of Story Coffee Co.

Each one of our shops tell many stories. The story of our own arrival as owners, the story of the coffee and the efforts it has taken to get to a fin…

2 years ago

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SHIFT BREAK: Owners, It's OK to Make Mistakes

Coffee shop owners, do you ever feel as though the entire world is on your shoulders and that one mistake will send the whole business crashing down?…

2 years ago

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475: Essential Tools for Cafe Management

Being a manager in a coffee shop may be one of the most difficult jobs in the cafe. Not only do you bear the responsibility  of the daily operations,…

2 years ago

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SHIFT BREAK: How to Assess a Barista's Performance

One of the most critical parts of leadership in a cafe is how you invest in developing those you lead. Depending on how it is done, evaluating and as…

2 years ago

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474 : On Roasting and Representation w/ 2024 U.S. Roasting Champion, Eduardo Choza | Mayorga Coffee

Learning to roast and hone one's skill in the craft is a difficult task. Add to that the pursuit of competition and leading an entire department of a…

2 years ago

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SHIFT BREAK: Feedback is Not a Lecture

Too many times we confuse giving feedback with lecturing our staff which easily shuts down the person we were intending to communicate with. Feedback…

2 years ago

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473: A Master Class in Wholesale Coffee w/ Honor Forte of Olympia Coffee Roasters

Developing the wholesale arm of your coffee roasting company boils down to the  value can you offer your potential customers.  Beyond the coffee itse…

2 years ago

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