Podcast Episodes
Back to Search530: Founder Friday w/ Aisha Bullard and Modou (MAD) Diongue of Original Drip in Dakar, Senegal
Creating a coffee shop that is not only for the community but built with the community is a pretty magical thing. It requires a deft balance between …
1 year, 2 months ago
SHIFT BREAK! How To Get The Most From a Coffee Event
Whether it is a trade show, local business event, online or in-person summit, or a local throw down, coffee events are a way to connect and offer a l…
1 year, 2 months ago
529: 10 Years of Coffee w/ Luke Adams of Standart Magazine
Coffee has always been about connection. The coffee shop brings people together inspiring conversations and playing a role in developing relationship…
1 year, 2 months ago
SHIFT BREAK! Holding Baristas (and Yourself!) Accountable
At a certain point a manager or owner will need to have a difficult conversation with a staff member that ultimately is about accountability. This co…
1 year, 2 months ago
528 : Growing Yourself and Your Cafe Through Delegation
When you start a coffee shop you find yourself doing a lot of the jobs yourself. Scheduling, inventory, event management, training and onboarding…
1 year, 2 months ago
SHIFT BREAK! Adding Value in the Cafe
These days a lot of coffee shop owners are thinking about how they can add value for the customer. Of course this is a question that should be asked …
1 year, 2 months ago
527: Thoughts on How to Approach Training and Onboarding
Besides hiring the right person for the role in your coffee shop, onboarding and training is the most important thing to get right so those you …
1 year, 2 months ago
SHIFT BREAK! The Work of Offering Kindness in the Cafe
When we talk about the virtues of hospitality, one of the ones that comes up a lot is kindness. The extension of this grace to others in spite of our…
1 year, 2 months ago
526: Founder Friday w/ Fount Coffee and Kitchen Owners, Shawn and Kristen Preissner and George and Katie Kilgore!
Creating and maintaining an elevated standard of hospitality is no easy task. It not only requires strategies and systems, but it requires that those…
1 year, 2 months ago
525: Encore: Focusing on What is Essential w/ Greg McKeown
As we continue to navigate costs and the increasing competitive landscape of running a coffee shop, focusing on what is essential in your business ha…
1 year, 3 months ago