Podcast Episodes
Back to SearchSHIFT BREAK! Tips For Signature Drink Success
Signature beverages and seasonal drinks are a huge part of what rounds out the cafe menu and, if done well, can make you stand out for all the right…
11 months, 2 weeks ago
544: Love Coffee, Control Caffeine w/ 2013 WBC Champ Pete Licata of Caffeine Control Coffee
Coffee. We love it so much! However, in spite of our love for coffee, we have all been burned by taking in just a little too much caffeine as we sip,…
11 months, 2 weeks ago
SHIFT BREAK! Don't Rush Your Customers
In the busy cafe we tend to want to power through the work and in the process we rush the customer. The average cafe guest can feel as though they ar…
11 months, 3 weeks ago
543: A Philosophy On Employee Turn-over
Everybody leaves. That is the constant of working in coffee shops. How they leave and how you respond to their absence for their good, the team that …
11 months, 3 weeks ago
542: Founder Friday! w/ Nori and Tin Burmudez of Corridor Flow, Lomita, CA
It's Founder Friday! And this one is quite special. Nori and Tin Burmudez founded Corridor Flow in the Fall of 2019 with community and relationship a…
11 months, 3 weeks ago
RoR #36: Community and Continual Learning w/ Alex Jacob of Vital Coffee Roasters w/ Alex Jacob
Great things happen when we plug into community and open ourselves up to the learning process. This is especially true when you begin your own busine…
11 months, 4 weeks ago
SHIFT BREAK! You Need to Avoid This HUGE Training Mistake!
Training employees remains one of the central tasks of cafe ownership and management. Rather than training from a central standard and source that ha…
1 year ago
541: Repetition, Reminders, and Guidance
If you are like a lot of owners or managers you might find the idea of reminding and repeating yourself to be at the top of the "most annoying things…
1 year ago
SHIFT BREAK! Why The Best Hospitality Starts With The Transactional!
We talk about how we want to provide an experience for the guest, to connect with them, to make a positive impact. The way to get there though is thr…
1 year ago
540: The Good and Bad of Job Descriptions
On average, when I look into a cafe's operational materials and systems, one of the main things that is either not developed well, developed but not …
1 year ago